Michelle Mandrack, RN, MSN
Director of Consulting Services
Michelle Mandrack is the Director of Consulting Services at the Institute for Safe Medication Practices.
Prior to joining ISMP in 2001, Michelle spent over 20 years as a nurse in acute care settings in a variety of clinical and managerial roles.
She was the Director of Maternal Child Health and subsequently, the Director of Nursing at Mercy Suburban Hospital in Norristown, PA. In her present position, Michelle manages ISMP's consulting services as well as performs onsite medication risk-assessments and root-cause analyses for hospitals and healthcare facilities throughout the US.
has frequently participated in the analysis of medication safety issues specific to the pediatric and neonatal populations.
also performs medication-related technology assessments including CPOE, pharmacy, and bar-code point-of-care systems.
has participated in several state-wide medication safety collaboratives, and co-created the Rural Hospital
Medication Safety Connections Program.
regularly provides educational programming to healthcare professionals related to medication safety risk assessment and development of error reduction strategies.
Michelle serves as part-time faculty at Temple University School of Pharmacy, and at Virginia Commonwealth University in their Executive Patient Safety Fellowship Program.
She received her BSN from Thomas Jefferson University and her MSN from Drexel University and is a member of Sigma Theta Tau International Honor Society of Nursing.