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This profile was last updated on 8/13/2008 and contains contributions from the  Zoominfo Community.

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Wrong Michelle Bubke?

Michelle Bubke

Chief Executive Officer

National Receivables Group

Direct Phone: +61 * **** ****direct phone

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

National Receivables Group

Australia

Background Information

Employment History

Brisbane Business News


National Vice President - Finance

The Institute of Mercantile Agents Limited


Managing Director

uCollect


Executive

NRG Global Solutions Pty Ltd


Affiliations

Queensland

Treasurer


Education

M.B.A.

U.S.Q.


Web References(20 Total References)


Australian Debt Management Firm Outsources to the Philippines - The Sauce | Bringing you the BPO news that matters | BPO News | Outsourcing Asia | Information on Outsourcing and Offshoring | About Business Process Outsourcing

thesauce.net.au [cached]

NRG chief executive, Michelle Bubke, attests that NRG and its customers are impressed with the Philippines' voice-based talent, saying that they are highly educated and only needed training in NRG processes.


New medical contact centre opens in Sydney

www.contactcentres.net [cached]

NRG CEO Michelle Bubke said the tight labour market in Australia had made it difficult to expand operations nationally.
After 12 months of researching offshore operations, Bubke chose the Manila-based site due to the superior synergies the country offered Australian companies. "We had been researching offshore options for more than 12 months," she said.


India's ICICI Bank to centralise contact centers

www.contactcentres.net [cached]

NRG CEO Michelle Bubke said the tight labour market in Australia had made it difficult to expand operations nationally.
After 12 months of researching offshore operations, Bubke chose the Manila-based site due the superior synergies the country offered Australian companies. "We had been researching offshore options for more than 12 months," she said.


www.manilatimes.net

Michelle Bubke, NRG chief executive, said that voice-based call center facilities in the Philippines are superior compared with other countries because of infrastructure and talent.


IPVG

www.ipvg.com [cached]

"I needed to expand my business to better service our banking and finance clients but I couldn't find the people locally," said NRG chief executive Michelle Bubke.
She explained that "the tight labor market in Australia had made it difficult to expand operations nationally and we had been researching offshore options for more than 12 months. Out of a number of possible locations, we chose the Philippines." Bubke, along with Laurence Barlow, major shareholder and company director, were encouraged to visit the Philippines while attending a Business Processing Association of the Philippines (BPA/P) conference in Sydney earlier in the year. According to Bubke, this is NRG's first international call center. "Like most companies, I looked at India but discovered that the talent pool, time zone and lifestyle were superior in the Philippines. IPCCO's facilities are great, their executives and staff share the same philosophies and values as NRG," she said. Bubke said "we planned to start with a small number of agents, but decided to double the head count after the first week. Michelle Bubke, CEO of NRG said, "I needed to expand my business to better service our banking and finance clients but I couldn't find the people locally. According to Ms. Bubke, this is NRG's first international call center. Bubke revealed, "We planned to start with a small number of agents, but decided to double the head count after the first week. They are a really dedicated, committed group and love working a daytime shift with Australians. I plan to double the staff before Christmas and then 600 agents within the next 18 months." Bubke is a regular contributor to various Children's Charities and a large supporter of underprivileged women in Australia. She would like to extend those core values of helping others to her new adopted home, The Philippines. She was this year's winner of the Queensland Business Review - Women in Business, Financial and Business Services category award.


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