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Background Information

Employment History


Financial Industry Complaints Service Limited


Energy and Water Ombudsman Victoria


Arts degree
University of Queensland

Web References

Financial Industry Complaints Service Limited - THE TEAM AT FICS

www.fics.asn.au [cached]

Michela Friolo joined FICS in December 2005 as a Conciliator.Prior to this she worked at the Energy and Water Ombudsman Victoria (EWOV) as a Conciliator for two and a half years where she was responsible for investigating and conciliating complaints against Victorian energy and water providers.Michela's work experience also includes five years as a counsellor for victims of domestic violence.Michela completed an Arts degree with a double major in Psychology at the University of Queensland.

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