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This profile was last updated on 6/6/14  and contains information from public web pages and contributions from the ZoomInfo community.

Michael G. Taylor

Wrong Michael G. Taylor?

Global Senior Manager

DHL Express
Local Address: Plantation, Florida, United States
DHL
1210 South Pine Island Road 5Th Floor 5 559
Planation, Florida 33324
United States

Company Description: At DHL, Customer Service is back in shipping. Our mission is to provide the most flexible, personable and enjoyable experience in the shipping industry for our...   more
Background

Employment History

Web References
It's more about the personal value," ...
www.aircargoworld.com, 29 Jan 2014 [cached]
It's more about the personal value," Mike Taylor, DHL Express' global senior manager for U.S. government operations, said of the pizza delivery when asked about the shipping costs. "There is no other morale-booster around that is like that. It is very emotional for them. It reminds them of why they are there. It reminds them of the family back home."
While the delivery can face challenges including extreme heat and cold, sandstorms and unexpected military action, "we have not lost one single pizza," said Taylor. The pizzas go from Chicago to the DHL Express hub in Cincinnati. Packed in dry ice, they are loaded onto a direct 17-hour flight to the island nation of Bahrain, where they are repacked to ensure they stay frozen, Taylor said.
"I always tell customers that they ...
globaltrademag.com [cached]
"I always tell customers that they need to be savvy enough to understand where they're sending their shipments to because they may be able to send a parcel and then they'll have a Customs issue," says Michael Taylor, DHL Express' global senior manager of U.S. government operations. "That's [the thing] with Customs regulations-they vary."
He says U.S.-based companies are particularly vulnerable to Customs issues. "Our interpretation of what's customary in the U.S. is not always the case in other countries," Taylor says. "You may think, 'Oh, it's okay to send that,' but it's not permitted according to the country [on the receiving end.]"
Avoiding potentially expensive-and embarrassing-problems at a port or airport requires shippers to do their homework. Taylor encourages companies to reach out to international specialists, such as DHL, or consult their national chamber of commerce before shipping goods to a new port or airport.
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