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Wrong Michael Lynn?

Michael D. Lynn

Professor

Cornell University

HQ Phone:  (607) 254-4636

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

Cornell University

159 Sapsucker Woods Rd

Ithaca, New York,14850

United States

Company Description

Located in Ithaca, NY, Cornell University is a private institution that was founded in 1865. Today, it consists of 14 different schools that operate under the umbrella of the university. Cornell ranks 15 on the list of best national universities, 16 on the lis...more

Background Information

Employment History

News Bytes Editor

Juniper Networks Inc


Service Agent

Enterprise Rent-a-Car Company


Information Technology Security Operations and Incident Response Chief

Food and Drug Administration


Information Technology Security Administrator II

Chickasaw Nation


Server

Seasons of Long Grove


Affiliations

Industrial Memetics Institute

Additional Member


ABB Ltd

Marie-Curie Fellow


The Guys

Advisory Board Member


Associate Professor at the School of Hotel Administration of Cornell University

Advisory Board Member


International Student Network Inc

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ISN Inc

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Education

Ph. D.

Cornell University


Ph.D.

Social Psychology

the Ohio State University


Ph.D.

human resource management

Cornell's School of Industrial and Labor Relations


bachelor

psychology and economics

University of Texas at Austin


master's thesis

Ohio State University


Web References(124 Total References)


Filmmakers behind "Where's My Food?!"

www.wheresmyfood.com [cached]

Featured experts in the film include Cornell University's Michael Lynn, Ph.D., who describes how tipping works from psychological and socioeconomic perspectives.


www.zhentiweb.com

Michael Lynn, an associate professor of consumer behavior and marketing at Cornell's School of Hotel Administration, has conducted dozens of students of tipping and has concluded that consumers assessments of the quality of service correlate weakly to the amount they tip. Rather, customers are likely to tip more in response to servers touching them lightly and leaning forward next to the table to make conversation than to how often their water glass is refilledâ€"â€"in other words, customers tip more when they like the server, not when the service is good.Mr. Lynn's studies also indicate that male customers increase their tips for female servers while female customers increase their tips for male servers,. 53.According to Michael Lynn's studies, waiters will likely get more tips if they______ A. have performed good service


editorial review board

www.j-ams.org [cached]

Mike Lynn Cornell University


Service 101: When Gratuity is Included - Food Woolf

www.foodwoolf.com [cached]

Michael Lynn, a recognized expert on tipping and a professor of consumer behavior in Cornell's School of Hotel Administration, says most diners dislike the practice of tipping.
"They wish they didn't have to tip, but they dislike a service charge even more," Lynn says. "But if you ask a diner if they would you rather see menu prices go up fifteen percent so that servers can make a liveable wage, that's something they don't even really want to consider." According to Lynn, Eatocracy's poll doesn't accurately reflect diners' real tipping habits. "Very few people walk out without leaving a tip," Lynn says. What people say they tip and what they actually leave behind are very different, Lynn says. "The weather outside has as much of an influence on tipping as does the level of service," says Lynn. The professor has tracked thousands of restaurant tabs for a trend in tipping. According to Lynn, "less than two percent of people stiff the server." [...] to Michael Lynn, a professor at the Cornell University School of Hotel Administration, tipping in the United States [...] [...] numbers seemed a bit inflated, and Michael Lynn, professor of consumer behavior at Cornell, agrees that these numbers are a bit high, saying [...]


Should Tipping Be Banned? A Freakonomics Radio Rebroadcast - Freakonomics Freakonomics

freakonomics.com [cached]

At its center is Cornell professor Michael Lynn, who has written 51 academic papers on tipping.
Tags:Corruption, Customer Service, Discrimination, Jay Porter, Justin Swartz, Magnus Torfason, Michael Lynn, Tipping I had one thought on it though: How come Michael Lynn chose to compare different groups (blacks, Hispanics and Asians) to whites?


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