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This profile was last updated on 6/18/2017 and contains contributions from the  Zoominfo Community.

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Wrong Michael Lynn?

Michael D. Lynn

Professor

Cornell University

HQ Phone:  (607) 257-2500

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

Cornell University

130 E. Seneca Street Suite 520

Ithaca, New York,14850

United States

Company Description

Located in Ithaca, NY, Cornell University is a private institution that was founded in 1865. Today, it consists of 14 different schools that operate under the umbrella of the university. Cornell ranks 15 on the list of best national universities, 16 on the lis...more

Background Information

Employment History

News Bytes Editor

Juniper Networks Inc


Service Agent

Enterprise Rent-a-Car Company


Information Technology Security Operations and Incident Response Chief

Food and Drug Administration


Information Technology Security Administrator II

Chickasaw Nation


Server

Seasons of Long Grove


Affiliations

ABB Ltd

Marie-Curie Fellow


The Guys

Advisory Board Member


Associate Professor at the School of Hotel Administration of Cornell University

Advisory Board Member


Industrial Memetics Institute

Additional Member


International Student Network Inc

Advisory Board Member


ISN Inc

Advisory Board Member


Message Forums

Member


Education

Ph. D.

Cornell University


Ph.D.

Social Psychology

the Ohio State University


Ph.D.

human resource management

Cornell's School of Industrial and Labor Relations


bachelor

psychology and economics

University of Texas at Austin


master's thesis

Ohio State University


Web References(109 Total References)


www.zhentiweb.com

Michael Lynn, an associate professor of consumer behavior and marketing at Cornell's School of Hotel Administration, has conducted dozens of students of tipping and has concluded that consumers assessments of the quality of service correlate weakly to the amount they tip. Rather, customers are likely to tip more in response to servers touching them lightly and leaning forward next to the table to make conversation than to how often their water glass is refilledâ€"â€"in other words, customers tip more when they like the server, not when the service is good.Mr. Lynn's studies also indicate that male customers increase their tips for female servers while female customers increase their tips for male servers,. 53.According to Michael Lynn's studies, waiters will likely get more tips if they______ A. have performed good service


www.j-ams.org [cached]

Mike Lynn Cornell University


www.taxi-library.org [cached]

Mega Tips - Scientifically Tested Techniques to Improve Your Tips by Dr. Michael Lynn, Associate Professor at the School of Hotel Administration, Cornell University. (586KB pdf)


leegodden.com [cached]

Three experts also contribute their viewpoints: Cornell University professor Michael Lynn on the psychological and socioeconomic aspects of tipping; Lawyer and activist Saru Jayaraman on health and poverty issues affecting food workers and restaurant customers; and well-known Chef Michael Shafer who effectively runs Los Angeles restaurants with an iron first and a soft heart.


www.fchomebuyers.com [cached]

Michael Lynn, the tipping universe's reigning academic expert.
In case you never suspected there was such a field, you should know that Dr. Lynn is the Burton M. Sack Professor at Cornell University. Although, technically, Dr. Lynn's professorship is in "Food & Beverage Management" (and before the holidays are over, some Massachusetts homeowners may wish they'd paid more heed to their own personal beverage management), his most important work has been on the subject of tipping.


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