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This profile was last updated on 10/28/14  and contains information from public web pages and contributions from the ZoomInfo community.

Mr. Michael Lynn

Wrong Michael Lynn?

Professor

Phone: (607) ***-****  HQ Phone
Cornell University
159 Sapsucker Woods Road
Ithaca , New York 14850
United States

Company Description: Founded in 1865, Cornell is a leading private institution of higher learning located in Ithaca, New York. Approximately 20,000 students from 120 countries enroll in...   more
Background

Employment History

Education

  • Ph.D.
192 Total References
Web References
Dear Gabacho: Let's consult the findings ...
www.tucsonweekly.com, 28 Oct 2014 [cached]
Dear Gabacho: Let's consult the findings of Cornell University professor Michael Lynn, the country's premier scholar on tipping. In a 2003 study titled "Ethnic Differences in Tipping: Evidence, Explanations and Implications," Lynn examined the long-standing claims by waiters that minorities tip less than gabachos. He analyzed the responses of nearly 2,000 eaters in Houston and found that not only did "Hispanics" (really Mexicans, since Houston's Latino community is nearly three-quarters Mexican) tip as well as gabachos, they usually tipped better. Mexicans, according to Lynn, "increased their percentage tips with service ... more than did whites. Lynn offered no explanation for his findings, but I will: Mexicans leave a little extra not out of a perceived social obligation but for a job well done-which includes how caliente the chica is.
A Guy in New York: Tipping Archives
aguyinnewyork.com [cached]
Michael Lynn, an associate professor of consumer behavior and marketing at Cornell's School of Hotel Administration, has conducted dozens of studies of tipping and has concluded that consumers' assessments of the quality of service correlate weakly to the amount they tip.
...
"Mega tips: Scientifically Tested Techniques to Increase Your Tips," by Dr. Michael Lynn, 2004 (pdf)
In fact, survey data shows that ...
list.ahma.com, 14 Sept 2014 [cached]
In fact, survey data shows that only 30 percent of travelers leave a gratuity for their hotel room attendants, according to Michael Lynn, a professor at the Cornell University School of Hotel Administration.
Servers offer a tip: pay up
www.courier-journal.com, 13 Nov 2006 [cached]
That exerts an upward pressure on tips," said Michael Lynn, an associate professor at Cornell University School of Hotel Administration.
It would make sense for the restaurant industry to establish a norm before tipping rates move up to the point of pricing diners out of the market, he said.
...
The conventional wisdom says tips are based on service -- but Lynn argues that's wrong.Research has shown that tips are rarely based on the quality of service and are usually determined arbitrarily, he said.
"Servers think there's a relationship between tips and service, but there isn't.How sunny it is outside literally has as big of an impact on a tip as the service," Lynn said.
...
I don't know where Mr. Lynn gets his info, but where I'm from the weather has nothing to do with tiping.
pcAmerica Newsletter #479-September 25, 2012
news.pcamerica.com, 25 Sept 2012 [cached]
According to Michael Lynn, a professor of consumer behavior at Cornell University School of Hotel Administration, 37 percent of patrons leave tips greater than 20 percent.
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