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Wrong Michael Hughes?

Michael W. Hughes

User Assistance Architect

UXMatters

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

UXMatters

200 Hudson Street

New York City, New York,10013

United States

Company Description

Web magazine about user experience matters, providing insights and inspirations for the user experience community ... more

Find other employees at this company (26)

Background Information

Employment History

Sound Engineer

Metallica


Information Technology Support Team Leader

Queensland Institute of Medical Research


Client Manager

The Recarta Limited


Technical Support II

Cotton States Insurance Company


Senior Vice President, Worldwide Sales

Watchdox Inc


TDA Environments Designer

IBM Corporation


Client Director

Computer System International Inc


Quality Assurance Environments, Group Releases SME

Lloyds TSB Bank plc


Support Engineer

River City


Account Manager and Business Development - Key Accounts

Computer System International Inc


Vice President, US Commercial Sales

MarkLogic Corporation


Network Analyst

IBM Corporation


Director

Computer Sciences Corporation


Affiliations

Society for Technical Communication

Fellow


Edge Hill University

USA Students' Academic Advisor


Atlanta Chapter

Fellow


Technical Communication

Board Member


T-COMmons

Position In Communications Committee


Education

B.S.

Computer Engineering

Clemson University


MBA

University of North Carolina


Masters

Technical and Professional Communication

Southern Polytechnic State University


Ph.D.

Instructional Technology

University of Georgia


Web References(138 Total References)


UXmatters :: Authors in Information Design

www.uxmatters.com [cached]

Mike HughesUser Assistance Architect, at IBM Internet Security SystemsIn his role as User Assistance Architect at IBM Internet Security Systems, Mike identifies tools, methods, and standards for integrating the content and delivery of user assistance, including documentation, Help, e-learning, and training.He was formerly the lead UX designer for CheckFree Corporation, where he instituted their User Experience Research and Design Center.Mike has a PhD in Instructional Technology from the University of Georgia and a Masters in Technical and Professional Communication from Southern Polytechnic State University.He is an Associate Fellow with the Society for Technical Communication and a Certified Performance Technologist through the International Society for Performance Improvement.His professional focus is designing user interfaces that accommodate the user as learner.


September | 2011 | InfoDesign

www.informationdesign.org [cached]

(Mike Hughes ~ UXmatters)
Information design


UXmatters :: Authors in User Assistance

www.uxmatters.com [cached]

Mike Hughes
User Experience Architect at IBM Internet Security Systems, Atlanta GA USA In his role as User Experience Architect for IBM Security, Mike's professional focus is on designing usable user interfaces that accommodate the user as learner. Previously, as User Assistance Architect at IBM, Mike identified tools, methods, and standards for integrating the content and delivery of user assistance, including documentation, Help, elearning, and training. He was formerly Lead UX Designer for CheckFree Corporation, where he instituted their User Experience Research and Design Center. Mike has a PhD in Instructional Technology from the University of Georgia and a Masters in Technical and Professional Communication from Southern Polytechnic State University. He is a Fellow with the Society for Technical Communication and a Certified Performance Technologist through the International Society for Performance Improvement. More


June | 2011 | InfoDesign

www.informationdesign.org [cached]

(Mike Hughes ~ UXmatters)


www.watchdox.com

Michael Hughes, SVP Worldwide Sales
Michael leads the sales and sales engineering teams at WatchDox. Michael came to WatchDox in 2012 from IBM where he led the Eastern US in the Rational Software division, representing $175M in annual revenue. Prior to that, he ran North American Sales for Watchfire, whose strong growth and results led to Watchfireâ??s acquisition by IBM. Michael has a 20 year track record of successful software sales and executive management experience with a number of software companies, including FileNet and Oracle. Michael holds a B.S. in Computer Engineering from Clemson University and an MBA from the University of North Carolina.


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