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Wrong Michael Hughes?

Dr. Michael W. Hughes

Network Analyst

IBM Corporation

Direct Phone: (404) ***-****       

Email: m***@***.com

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IBM Corporation

1 New Orchard Rd

Armonk, New York 10504

United States

Company Description

IBM is a globally integrated technology and consulting company headquartered in Armonk, New York. With operations in more than 170 countries, IBM attracts and retains some of the world's most talented people to help solve problems and provide an edge for ... more

Find other employees at this company (300,033)

Background Information

Employment History

Information Technology Support Team Leader

Queensland Institute of Medical Research

Client Manager

The Recarta Limited

Technical Support II

Cotton States Insurance Company

Senior Vice President, Worldwide Sales

Watchdox Inc

Client Director

Computer System International Inc

Support Engineer

River City

Inside Sales - IBM Software

Imtech ICT Limited

Vice President, US Commercial Sales

Mark Logic Corporation


Computer Sciences Corporation


Society for Technical Communication

Position In Communications Committee

USA Students' Academic Advisor
Edge Hill University

Atlanta Chapter

Board Member
Technical Communication



Computer Engineering

Clemson University


University of North Carolina


Technical and Professional Communication

Southern Polytechnic State University


Instructional Technology

University of Georgia

Web References (103 Total References)

Michael Hughes, SVP ... [cached]

Michael Hughes, SVP Worldwide Sales

Michael leads the sales and sales engineering teams at WatchDox. Michael came to WatchDox in 2012 from IBM where he led the Eastern US in the Rational Software division, representing $175M in annual revenue. Prior to that, he ran North American Sales for Watchfire, whose strong growth and results led to WatchfireĆ¢??s acquisition by IBM. Michael has a 20 year track record of successful software sales and executive management experience with a number of software companies, including FileNet and Oracle.
Michael holds a B.S. in Computer Engineering from Clemson University and an MBA from the University of North Carolina.

Mike Hughes, user experience ... [cached]

Mike Hughes, user experience architect at IBM in Atlanta, wrote a post about the 'think aloud' protocol, which is when a test participant verbalizes their thought process as they do tasks on a website. He points out a major problem with the technique and offers two ways he uses to avoid them.

Mike Hughes is a serious guy. Serious about having fun and doing UX design.
Mike's 'think aloud' article highlighted something that we have noticed and struggled with.
And what about Mike's 'instructive practice'?
I guess the point about Mike's 'instructive practice' is that users evaluate things in different ways - that's good.

World Usability Day Essay Contest Winners Announced - Read the winning essays - HFI Connect [cached]

Michael Hughes, User Experience Architect, IBM

UXmatters :: Authors [cached]

Mike Hughes

Mike Hughes User Experience Architect at IBM Internet Security Systems-Atlanta GA USA

UXmatters :: Authors in User Assistance [cached]

Mike Hughes

User Experience Architect at IBM Internet Security Systems, Atlanta GA USA
In his role as User Experience Architect for IBM Security, Mike's professional focus is on designing usable user interfaces that accommodate the user as learner. Previously, as User Assistance Architect at IBM, Mike identified tools, methods, and standards for integrating the content and delivery of user assistance, including documentation, Help, elearning, and training. He was formerly Lead UX Designer for CheckFree Corporation, where he instituted their User Experience Research and Design Center. Mike has a PhD in Instructional Technology from the University of Georgia and a Masters in Technical and Professional Communication from Southern Polytechnic State University. He is a Fellow with the Society for Technical Communication and a Certified Performance Technologist through the International Society for Performance Improvement. More

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