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Wrong Michael Hughes?

Dr. Michael A. Hughes

User Assistance Architect

IBM Corporation

Direct Phone: (404) ***-****       

Email: h***@***.com

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IBM Corporation

1 New Orchard Road

Armonk, New York 10504

United States

Company Description

IBM is a globally integrated technology and consulting company headquartered in Armonk, N.Y. With operations in more than 170 countries, IBM attracts and retains some of the world's most talented people to help solve problems and provide an edge for busin ... more

Find other employees at this company (272,880)

Background Information

Employment History

Vice President, Sales

Watchdox Inc

Technical Support II

Cotton States Insurance Company



USA Students' Academic Advisor
Edge Hill University

User Experience Research and Design Center

Position In Communications Committee



Computer Engineering

Clemson University


University of North Carolina


Technical and Professional Communication

Southern Polytechnic State University


Instructional Technology

University of Georgia

Web References (163 Total References)

Mike Hughes, user experience ... [cached]

Mike Hughes, user experience architect at IBM in Atlanta, wrote a post about the 'think aloud' protocol, which is when a test participant verbalizes their thought process as they do tasks on a website. He points out a major problem with the technique and offers two ways he uses to avoid them.

Mike Hughes is a serious guy. Serious about having fun and doing UX design.
Mike's 'think aloud' article highlighted something that we have noticed and struggled with.
And what about Mike's 'instructive practice'?
I guess the point about Mike's 'instructive practice' is that users evaluate things in different ways - that's good.

World Usability Day Essay Contest Winners Announced - Read the winning essays - HFI Connect [cached]

Michael Hughes, User Experience Architect, IBM

Michael Hughes, SVP ... [cached]

Michael Hughes, SVP Worldwide Sales

Michael leads the sales and sales engineering teams at WatchDox. Michael came to WatchDox in 2012 from IBM where he led the Eastern US in the Rational Software division, representing $175M in annual revenue. Prior to that, he ran North American Sales for Watchfire, whose strong growth and results led to WatchfireĆ¢??s acquisition by IBM. Michael has a 20 year track record of successful software sales and executive management experience with a number of software companies, including FileNet and Oracle.
Michael holds a B.S. in Computer Engineering from Clemson University and an MBA from the University of North Carolina.

World Usability Day Essay Contest Winners Announced - Read the winning essays - HFI Connect [cached]

Michael Hughes, User Experience Architect, IBM

Seminar: Mobile Convergence and Capitalizing on the New Way to Work [cached]

Michael Hughes, VP of Eastern Region, WatchDox As the use of tablets and mobile devices has proliferated on Wall Street, the issue of protecting firms' sensitive data has jumped to the forefront. Whether sanctioned by IT or not, employees have begun to access their data and collaborate using post-PC devices, often via file-syncing applications like Dropbox and as email attachments. There are a variety of approaches to protecting this data, including mobile device management (MDM), mobile application management (MAM), application containerization, virtual desktops, backhauling traffic, and building security into the data itself. Join WatchDox' Michael Hughes as he discusses:

Michael Hughes, VP of Eastern Region, WatchDox Michael Hughes is currently the VP of Eastern Region for WatchDox. Michael has responsibility for building a field organization and bringing WatchDox' ability to access, share, sync and control documents to our customers. Michael brings with him 17 years of software sales and executive management experience. He comes to WatchDox from IBM where he worked for 9 years and was responsible for a $175M business within the Rational software division.

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