knows few drivers want to encounter one of his
"Nobody is ever happy to see a flagger," said Doner, co-founder and vice president of Traffic Control Services Inc.
But the York Township-based company, which operates as Flagger Force
, is popular where it counts - the business has grown by about 40 percent annually since its founding six years ago, Doner
The company is building its first corporate headquarters in Lower Swatara Township, which will enable the business to add 60 field positions and eight office employees, and to expand its coverage area, Doner
hopes to move in this May.
The facility will allow Flagger Force
to own more of its own signage as opposed to renting it, and will give the company expanded space for its training programs.
During the coming year, Doner
said the company also plans to open its first dispatch facility in Maryland.
Industry groups have noticed Flagger Force's growth.
first noticed the market for traffic-control services while working in the late 1980s for a staffing firm that supplied flaggers.
Companies that specialized in traffic control and hired full-time employees to man work zones began to displace temps as the state tightened its training and signage requirements in the late 1990s, Doner
came up with the idea of starting a company with his
wife, Michele, to fill that growing niche.
One of the main advantages Flagger Force has is that its employees can take over setting up a safe work zone using its own trucks, signs and equipment, Doner
said, allowing their clients to pay attention to other things.
"Our clients want to focus on digging a hole - they don't want to focus on ,Where should my signs be?'" he
company's success to its quality-assurance program.
has five inspectors who make daily rounds to check on work sites and the company has installed global-positioning systems in all of its 100 trucks to make this possible, he
"We don't wait for the client to say, ,This isn't being done correctly.' We police ourselves," Doner