Melissa Schoen is a consultant who specializes in improving the scope and quality of health care operations and services primarily with those who care for the underserved.
provides expertise in strategic planning, project management, partnership development, operations improvement, leadership coaching, and organizational transformation.
has played key roles in the launch and expansion of foundation programs and overseen operations in varied heath care organizations, including community health centers and independent physician associations.
Prior to her work as an independent consultant, Melissa was a Senior Program Officer at the California HealthCare Foundation, where she led projects to enhance high quality care, develop strategic partnerships, increase operational capacity, and implement new technologies in the safety net.
Melissa served as Deputy Director and Chief Operations Officer at Lifelong Medical Care, a Berkeley-based community health center that provides services to the elderly, people with disabilities, families, and underserved people of all ages.
tenure at Lifelong Melissa directed operations and business planning at North American Medical Management
, an IPA management organization.
Melissa was a Project Analyst and Planner at Kaiser Health Plan and has worked in hospitals throughout the Northern California region as a senior health care consultant.
She also served as Clinic Manager at La Clínica de la Raza.
Melissa holds joint master's degrees in Business Administration (MBA) and Public Health (MPH) from the University of California, Berkeley, and a bachelor's degree in Organization Behavior and Psychology from Pitzer College.