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This profile was last updated on 9/1/14  and contains information from public web pages and contributions from the ZoomInfo community.

Managing Director

Phone: (248) ***-****  HQ Phone
Local Address: Singapore
Kelly Services Inc
999 West Big Beaver Road
Troy , Michigan 48084
United States

Company Description: Kelly Services, Inc. (Kelly) is a global temporary staffing provider operating in 36 countries and territories throughout the world. The Company provides scientific...   more


  • Masters , Business Administration
66 Total References
Web References
Melissa Norman, Managing ..., 15 July 2013 [cached]
Melissa Norman, Managing Director, Kelly Services Malaysiasaid the trend reflects widespread recognition that organizations and individuals perform best when their interests are aligned.
Ms. Norman said a renewed focus on ways of lifting productivity in enterprises has placed added emphasis on the role of remuneration in raising business performance.
'Performance-based incentive schemes can be a win-win situation. Employees can benefit from the opportunity to work smarter and raise their earnings capacity, while employers benefit from increased productivity and a more engaged workforce," Ms. Norman said.
Workplace Training Proving Critical In Career Development, 16 May 2013 [cached]
Kelly Services Malaysia Managing Director Melissa Norman, said employers are often uncertain about the merit of investing in training and professional development.
Melissa said the findings show responsibility for managing skills development no longer rests solely with employers.
Kelly Services Malaysia managing director ..., 15 Sept 2012 [cached]
Kelly Services Malaysia managing director Melissa Norman says it's a preliminary report but much needs to be done to ensure that all the shift programmes' outlined are implemented and progress tracked and key performance indicators (KPIs) are in place to measure the success. Furthermore, there needs to be monitoring for changes which may be required as the roll-out of the shift programmes takes place.Workforce solutions provider Kelly Services finds that the skills shortages, both technical and "soft or people" skills, are limiting organisations' ability to serve the needs of their clients and customers.
She says in the past, careers may have been built on a different set of assumptions and environment when commitment and loyalty to an organisation counted, with less emphasis on regionalisation and globalisation then as there is now.
"However, in today's globalised markets, Malaysian graduates need to have strong communication and soft skills, be technologically savvy besides having good qualifications. In selected industries and job positions, foreign talent pose a threat as well," she says.
Highlighting the raising of the entry bar for teachers training, with the aim of having only the top 30% of graduates becoming teachers by 2013, Melissa says that while it may be an effort to enhance the quality of the profession but it may not yield the desired results.
"These top 30% graduates need to be passionate towards teaching besides having the qualifications. The passion to teach and contribute to a larger cause must be evident to be a good teacher as today's competitive and globalised markets call for students and graduates to be able to compete globally to stand out in a crowded work place," she says.
The event featured five hand-selected ..., 30 Sept 2013 [cached]
The event featured five hand-selected panelists, including: Sugunah Verumandy, HR Director of General Electric, Malaysia; Fui Kiun Soong, CEO of Centre for Strategic Engagement; Melissa Norman, Managing Director of Kelly Services; Mei Lee, Freelance Graphic Designer at DTBA and lastly Limkokwing's homegrown trailblazer, Dato' Tiffanee Marie Lim, Associate Vice President, Talent and Brand Development.
A comedic yet informative talk came from Melissa Norman, relating her experiences dating back to her battles with her family's desired career path and her own. Her inspiring story reminds us all that success can only come when the right person is in the right job.
Despite following such an animated speaker, Dato' Tiffanee Maire Lim humbly stormed the floor, making the valid point that success is indefinite and that we can never rest on our laurels with our satisfaction. She also highlighted how often we take our access and means to education for granted.
Melissa Norman, managing ..., 24 Sept 2012 [cached]
Melissa Norman, managing director of Kelly Services, told The Star that salaries in the mid-tier management in Malaysia are about 10% to 30% lower than their APAC counterparts.
When it comes to C-suite executives, the difference in overseas salaries could be double that of Malaysia's.
Norman said fresh graduates in Singapore can command a starting salary of around S$2,500 (RM6,250), while Malaysian graduates are "still hovering between RM1,800 (S$721) and RM2,000".
The reason for the difference, she says, is the quality of the students.
To entice talent back to Malaysia, Norman said the top three factors are total package (salary and compensation and benefits), the type of role the talent will come back to in Malaysia and the policies that are involved.
She adds that in attempting to attract talent back, the "rewards and the opportunities must be fairly presented so there's a nudge for people to make that move".
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