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This profile was last updated on 9/1/14  and contains information from public web pages and contributions from the ZoomInfo community.

Managing Director

Phone: (248) ***-****  HQ Phone
Local Address:  Singapore
Kelly Services Inc
999 West Big Beaver Road
Troy , Michigan 48084
United States

Company Description: Kelly Services, Inc. (Kelly) is a global temporary staffing provider operating in 36 countries and territories throughout the world. The Company provides scientific...   more


  • Masters , Business Administration
66 Total References
Web References
Melissa Norman, Managing ..., 15 July 2013 [cached]
Melissa Norman, Managing Director, Kelly Services Malaysiasaid the trend reflects widespread recognition that organizations and individuals perform best when their interests are aligned.
Ms. Norman said a renewed focus on ways of lifting productivity in enterprises has placed added emphasis on the role of remuneration in raising business performance.
'Performance-based incentive schemes can be a win-win situation. Employees can benefit from the opportunity to work smarter and raise their earnings capacity, while employers benefit from increased productivity and a more engaged workforce," Ms. Norman said.
Workplace Training Proving Critical In Career Development, 16 May 2013 [cached]
Kelly Services Malaysia Managing Director Melissa Norman, said employers are often uncertain about the merit of investing in training and professional development.
Melissa said the findings show responsibility for managing skills development no longer rests solely with employers.
Kelly Services Malaysia managing director ..., 15 Sept 2012 [cached]
Kelly Services Malaysia managing director Melissa Norman says it's a preliminary report but much needs to be done to ensure that all the shift programmes' outlined are implemented and progress tracked and key performance indicators (KPIs) are in place to measure the success. Furthermore, there needs to be monitoring for changes which may be required as the roll-out of the shift programmes takes place.Workforce solutions provider Kelly Services finds that the skills shortages, both technical and "soft or people" skills, are limiting organisations' ability to serve the needs of their clients and customers.
She says in the past, careers may have been built on a different set of assumptions and environment when commitment and loyalty to an organisation counted, with less emphasis on regionalisation and globalisation then as there is now.
"However, in today's globalised markets, Malaysian graduates need to have strong communication and soft skills, be technologically savvy besides having good qualifications. In selected industries and job positions, foreign talent pose a threat as well," she says.
Highlighting the raising of the entry bar for teachers training, with the aim of having only the top 30% of graduates becoming teachers by 2013, Melissa says that while it may be an effort to enhance the quality of the profession but it may not yield the desired results.
"These top 30% graduates need to be passionate towards teaching besides having the qualifications. The passion to teach and contribute to a larger cause must be evident to be a good teacher as today's competitive and globalised markets call for students and graduates to be able to compete globally to stand out in a crowded work place," she says. [cached]
Kelly Services, Inc, a global provider of staffing services, has appointed Melissa Norman as country general manager of Kelly Services (Malaysia) Sdn Bhd.
In a statement, Kelly Services said Norman, to be based at its corporate headquarters in Kuala Lumpur, would spearhead the Malaysian operations and oversee the growth and expansion plans within Malaysia.
It said she would also oversee BTI Consultants, the executive search operation of Kelly Services and Kelly Information Technology Resources, another specialised unit in providing comprehensive technology recruitment services.
During her 12-year career with Kelly Services in Malaysia, Norman has progressed through several positions of increasing responsibilities before ultimately leading the country's sales growth and expansion of the branch network throughout the country.
"This salary guide is a comprehensive ... [cached]
"This salary guide is a comprehensive reference tool on salary trends, job titles and employment outlook across a wide range of industries in the country," said Melissa Norman, Kelly Services Malaysia's vice president and country general manager.
The guide noted that jobs are available in the information technology, engineering, healthcare, digital and telecommunications, outsourcing, call centres and Islamic banking and finance sectors.
"The battle for skilled IT talents in Malaysia continues unabated especially in the IT outsourcing arena and IT shared services sectors," Norman said.
Continued growth of new development projects and industrial parks also created job opportunities within the engineering spectrum across the country, she added.
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