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This profile was last updated on 7/3/14  and contains information from public web pages and contributions from the ZoomInfo community.

Head of Customer Services

Phone: +44 *** *** ****  HQ Phone
Email: m***@***.uk
Charles Tyrwhitt LLP
13 Silver Road
White City , London W12 7RR
United Kingdom

Company Description: We are delighted you have chosen Charles Tyrwhitt (pronounced "Tirrit" by the way). Our aim is to surprise, delight and excite you, our customer, by offering the...   more
Web References
Mathis ..., 1 Jan 2014 [cached]
Mathis Wagner
Mathis Wagner , Head of Customer Services, Charles Tyrwhitt
In this lively presentation, Mathis will give you an insight into how you can: Delight the customers at every interaction by empowering your advisors and applying a one contact cures all culture gain an insight into what customers think and feel, and most importantly, how you use this information across the entire business to continuously improve the service you deliver. PRESENTATION NOT AVAILABLE About Mathis Wagner
Mathis Wagner, Head of ..., 15 Sept 2011 [cached]
Mathis Wagner, Head of Customer Services, Charles Tyrwhitt
Mathis ..., 20 Oct 2012 [cached]
Mathis Wagner
Mathis Wagner, head of customer services, Charles Tyrwhitt Mathis Wagner is the head of customer services for Charles Tyrwhitt LLP. With 10 years contact centre experience in the UK and abroad, he is an expert in developing innovative 24/7 customer services solutions that put the customer at the heart of the organisation. In the past, he has worked for an international outsourced contact centre provider and implemented and developed customer service strategies.
Mathis Wagner, Head of ..., 23 Nov 2012 [cached]
Mathis Wagner, Head of Customer Services, Charles Tyrwhitt Shirts
In this lively session, Mathis will talk about how it all comes down to choosing and nurturing the right people, supporting them with the right tools and systems, and continually leveraging customer feedback into actionable insight throughout the business. Achieving excellence across multiple channels is no easy feat, but Mathis will share how a customer-centric culture translates into tangible results - for the business, its customers and employees alike.
Mathis ..., 8 Mar 2012 [cached]
Mathis Wagner
Mathis Wagner, head of customer services, Charles Tyrwhitt
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