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2017-02-09T00:00:00.000Z

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Mathis Wagner

Head of Customer Services

Charles Tyrwhitt LLP

HQ Phone: +44 845 337 3337

Email: m***@***.uk

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Charles Tyrwhitt LLP

13 Silver Road

London, Greater London W12 7RR

United Kingdom

Company Description

At Charles Tyrwhitt (pronounced "Tirrit") we endeavour to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for ... more

Find other employees at this company (608)

Background Information

Employment History

General Manager and Business Director and Key Account Director

CCA International

Web References (5 Total References)


Mathis ...

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Mathis Wagner

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Mathis Wagner , Head of Customer Services, Charles Tyrwhitt
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In this lively presentation, Mathis will give you an insight into how you can: Delight the customers at every interaction by empowering your advisors and applying a one contact cures all culture gain an insight into what customers think and feel, and most importantly, how you use this information across the entire business to continuously improve the service you deliver. PRESENTATION NOT AVAILABLE About Mathis Wagner


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Mathis Wagner

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Mathis Wagner, head of customer services, Charles Tyrwhitt Mathis Wagner is the head of customer services for Charles Tyrwhitt LLP. With 10 years contact centre experience in the UK and abroad, he is an expert in developing innovative 24/7 customer services solutions that put the customer at the heart of the organisation. In the past, he has worked for an international outsourced contact centre provider and implemented and developed customer service strategies.


Mathis Wagner, Head of ...

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Mathis Wagner, Head of Customer Services, Charles Tyrwhitt Shirts

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In this lively session, Mathis will talk about how it all comes down to choosing and nurturing the right people, supporting them with the right tools and systems, and continually leveraging customer feedback into actionable insight throughout the business. Achieving excellence across multiple channels is no easy feat, but Mathis will share how a customer-centric culture translates into tangible results - for the business, its customers and employees alike.


Mathis ...

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Mathis Wagner

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Mathis Wagner, head of customer services, Charles Tyrwhitt


Mathis Wagner, Head of ...

www.callcentre.co.uk [cached]

Mathis Wagner, Head of Customer Services, Charles Tyrwhitt

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