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This profile was last updated on 3/30/2017 and contains contributions from the  Zoominfo Community.

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Mathis Wagner

Head of Customer Services

Charles Tyrwhitt LLP

HQ Phone:  +44 845 337 3337

Email: m***@***.uk

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

Charles Tyrwhitt LLP

13 Silver Road

London, Greater London,W12 7RR

United Kingdom

Company Description

At Charles Tyrwhitt (pronounced "Tirrit") we endeavour to produce the finest menswear, with timeless style and no compromise on quality. To top this off we provide exemplary customer service, with smashing prices and a pinch of British charm thrown in for good... more

Find other employees at this company (630)

Background Information

Employment History

DIRECTOR of Customer Services

Charles Tyrwhitt LLP


General Manager and Business Director and Key Account Director

CCA International


Web References(5 Total References)


www.engagecustomer.com

Mathis Wagner
Mathis Wagner , Head of Customer Services, Charles Tyrwhitt In this lively presentation, Mathis will give you an insight into how you can: Delight the customers at every interaction by empowering your advisors and applying a one contact cures all culture gain an insight into what customers think and feel, and most importantly, how you use this information across the entire business to continuously improve the service you deliver. PRESENTATION NOT AVAILABLE About Mathis Wagner


www.callcentre.co.uk

Mathis Wagner
Mathis Wagner, head of customer services, Charles Tyrwhitt Mathis Wagner is the head of customer services for Charles Tyrwhitt LLP. With 10 years contact centre experience in the UK and abroad, he is an expert in developing innovative 24/7 customer services solutions that put the customer at the heart of the organisation. In the past, he has worked for an international outsourced contact centre provider and implemented and developed customer service strategies.


www.callcentre.co.uk

Mathis Wagner, Head of Customer Services, Charles Tyrwhitt Shirts
In this lively session, Mathis will talk about how it all comes down to choosing and nurturing the right people, supporting them with the right tools and systems, and continually leveraging customer feedback into actionable insight throughout the business. Achieving excellence across multiple channels is no easy feat, but Mathis will share how a customer-centric culture translates into tangible results - for the business, its customers and employees alike.


www.callcentre.co.uk

Mathis Wagner
Mathis Wagner, head of customer services, Charles Tyrwhitt


www.callcentre.co.uk

Mathis Wagner, Head of Customer Services, Charles Tyrwhitt


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