Mark Lalley CIO US Fuels BP America

Mark Lalley Advisory Board Member: SATCON 2011 Mark Lalley CIO US Fuels, BP America Mark Lalley is the CIO for the BP's US Fuels Marketing division, an operating unit serving the US wholesale market for both branded and unbranded fuels, including pipelines, transport and commercial sales. Prior to joining BP, Mark held senior positions with management consulting firms Diamond Technology Partners, Mitchell Madison Group and Accenture where specialised in helping retail and industrial companies improve operational effectiveness in areas of new business development, sales and fulfillment execution, supply chain design and enterprise-wide technology implementation. A graduate of Boston College (AB Mathematics) and Harvard Business School (MBA), Mark resides in Evanston Illinois with his wife and three children.

Mark Lalley Advisory Board Member: Mark Lalley CIO US Fuels, BP America Mark Lalley is the CIO for the BP's US Fuels Marketing division, an operating unit serving the US wholesale market for both branded and unbranded fuels, including pipelines, transport and commercial sales. Prior to joining BP, Mark held senior positions with management consulting firms Diamond Technology Partners, Mitchell Madison Group and Accenture where specialised in helping retail and industrial companies improve operational effectiveness in areas of new business development, sales and fulfillment execution, supply chain design and enterprise-wide technology implementation. A graduate of Boston College (AB Mathematics) and Harvard Business School (MBA), Mark resides in Evanston Illinois with his wife and three children.

"We complete more than 1 billion credit card transactions annually," states Mark Lalley, CIO of the U.S. fuels marketing operating unit at BP."The cost to support changes to several different POS platforms was prohibitive.The price of implementing new payment functionality was eroding the economic benefit that would've come from it.It was a significant barrier that prevented us from focusing on new functionality that our proprietors were asking for, such as a ZIP code prompt, which adds a layer of security when paying at the pump."Mahoney and Lalley sought a secure payment solution that did not require all proprietors to conform to one POS software solution."We've partnered with POS software providers whose products our proprietors use," says Lalley."We need them to upgrade their systems to interface with the EPS."VeriFone completed necessary changes to its POS software, as has Gilbarco.Meanwhile, Dresser Wayne is close to completion, and Mapco, Pinnacle, Radiant Systems, and Fiscal Systems are in the process of upgrading their systems.The completion of these changes directly affects the order of the EPS rollout for BP."When the development and certification process is complete for a particular software vendor, we deploy the EPS to locations using those POS systems," says Lalley."We need a network solution that is expandable and can handle enhanced credit card functionality," says Lalley."From a telecommunications standpoint, CommLinx provides proprietors with faster, more reliable connection speeds," says Lalley. It was critical that BP take full responsibility for credit card processing at all proprietor sites.At the same time, the company wanted to stop making payment processing software changes to several POS systems.The CommLinx project permitted the company to do both."We have a consolidated platform to process credit cards throughout our U.S. locations," says Lalley.

Mark Lalley, CIO US Fuels, BP America