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Mark Friedman

Senior Associate

Center for the Study of Social Policy

HQ Phone:  (202) 371-1565

Email: m***@***.org

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

Center for the Study of Social Policy

1575 Eye Street N.W. Suite 500

Washington, D.C., District of Columbia,20005

United States

Company Description

The Center for the Study of Social Policy is a national organization recognized for its leadership in shaping policy, reforming public systems and building the capacity of communities. We support elected officials, public administrators, families and neighborh...more

Web References(193 Total References)


Center for the Study of Social Policy / About Us / Staff

www.cssp.org [cached]

Mark Friedman - Senior Fellow
Mark Friedman is the director of the Fiscal Policy Studies Institute in Santa Fe, New Mexico and author of the book Trying Hard Is Not Good Enough: How to Produce Measurable Improvements for Customers and Communities. He has more than 30 years experience in public administration and public policy, including nearly two decades in senior positions with the Maryland Department of Human Resources. His Results-Based Accountability™ framework has been used in more than 40 states and in countries around the world.


CSSP : About Us : Staff Profiles

cssp.org [cached]

Mark Friedman
Senior Fellow Mark Friedman joined the Center as a Senior Fellow in 2009. Mr. Friedman founded and directs the Fiscal Policy Studies Institute (FPSI) and is the author of the book "Trying Hard is Not Good Enough: How to Produce Measurable Improvements for Customers and Communities.


Affiliates: Results Leadership Group, LLC

www.resultsleadership.org [cached]

» Mark Friedman Mark FriedmanMark Friedman is a speaker, consultant and author of the book "Trying Hard is Not Good Enough: How to Produce Measurable Improvements for Customers and Communities" available from Trafford press (www.trafford.com).Mr. Friedman directs the Fiscal Policy Studies Institute (FPSI) in Santa Fe, New Mexico, and has provided training and consultation on Results Accountability in over 40 states and 7 countries around the world.Before founding FPSI in 1996, Mr. Friedman served as a senior associate at the Center for the Study of Social Policy in Washington, D.C. for four years, where his work focused on providing technical assistance to states, counties, cities, school districts, and communities working to reform their child and family service systems.Before that, Mr. Friedman served 19 years in the Maryland Department of Human Resources, including six years as the department's chief financial officer.During this time, Mr. Friedman played a key role in social services program and fiscal policy, including responsibility for financing one of the country's first family preservation programs and implementing several major revenue initiatives.Mr. Friedman has authored a wide range of papers on results-based decision making, budgeting, strategic planning and financing, including:


Mark Friedman Biography | Results Accountability

resultsaccountability.com [cached]

Mark Friedman - RBA
Mark Friedman Founder, Results-Based Accountability™ Mark Friedman is a speaker, consultant and author of the book Trying Hard Is Not Good Enough: How to Produce Measurable Improvements for Customers and Communities (2005)available from amazon.comand resultsleadership.org. Mr. Friedman founded and directs the Fiscal Policy Studies Institute (FPSI) in Santa Fe, New Mexico. He has provided training and consultation on his acclaimed Results Based Accountability™ (RBA) framework in over 40 US states and countries around the world. RBA has been used at every level of government and across nearly all government functions. It has been used by a wide range of non-government organizations including United Ways and charitable foundations. The Guardian called the framework "Simple Common Sense, Jargon-free. In 2009, Mr. Friedman presented the RBA framework at the OECD 3rd World Forum in Busan, South Korea. Prior to founding FPSI in 1996, Mr. Friedman served for four years as a Senior Associate at the Center for the Study of Social Policy in Washington, DC. In 2009 the Center awarded Mr. Friedman honorary status as Senior Fellow. Before working at the Center, Mr. Friedman served for 19 years in the Maryland Department of Human Resources (the State's welfare and social services agency), including six years as the Department's Chief Financial Officer. In addition to Trying Hard Is Not Good Enough, Mr. Friedman has authored a wide range of papers on results-based decision making, budgeting, strategic planning and financing, including: This video workshop by Mark Friedman introduces the Results-Based Accountability™ framework. This video workshop by Mark Friedman introduces the Results-Based Accountability™ framework.


David Burnby Mentors | David Burnby

davidburnby.co.uk [cached]

Mark Friedman
Mark Friedman Mark Friedman is a remarkably gifted thinker and innovator who has an amazing ability to unpick the most complex situations and bring clarity out of confusion. He is the founder and director of the Fiscal Policy Studies Institute (FPSI) based in Santé Fe, New Mexico in the United States and is responsible for conceiving and developing the Results Based Accountability™ framework, known in the UK as Outcome Based Accountability™ (OBA™). I first heard Mark speak about OBA™ in 2002 and was immediately inspired by the pure common sense of his approach and the brilliance of his delivery. Only now do I fully appreciate the sharpness of his intellect and the OBA™ framework's potential to realise sustainable outcomes for communities. OBA™ is without a doubt the single most useful management tool I have been able to employ in my work and I have used it to great effect with a wide range of partnerships and organisations. In addition to Mark's formal training, I have also enjoyed the benefit of his advice and support and the privilege of working with him in the UK. Before founding FPSI in 1996, Mark served as a senior associate at the Centre for the Study of Social Policy in Washington, D.C. for four years, where his work focused on providing technical assistance to states, counties, cities, school districts, and communities working to reform their child and family service systems. Before that, he served 19 years in the Maryland Department of Human Resources, including six years as the department's chief financial officer. During this time, Mark played a key role in social services program and fiscal policy, including responsibility for financing one of the country's first family preservation programs and implementing several major revenue initiatives. This is a radical, outcome focused framework based on Mark Friedman's Outcome Based Accountability™ (OBA) approach. My comments and recommendations address Turning Curves Hot on the heels of Mark Friedman's "Trying Hard is Not Good Enough" 10 Year edition is his latest publication"Turning Curves: An Accountability Companion Reader". The book complements "Trying Hard" with a series of short articles featuring case studies from


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