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This profile was last updated on 9/9/15  and contains information from public web pages and contributions from the ZoomInfo community.

Chief Executive Officer

Phone: (978) ***-****  
OnBrand24 Inc
100 Cummings Center Suite 306L
Beverly , Massachusetts 01915
United States

Company Description: OnBrand24 delivers maximum call center ROI with a full range of telemarketing and telesales services designed to cost-effectively kick-start the sales revenues of...   more

Employment History


  • degree , business administration
    University of New Hampshire
103 Total References
Web References
Our Team | Domestic Call Center & Customer Service Outsourcing | OnBrand24, Boston MA, 22 Mar 2015 [cached]
Mark Fichera, Owner and CEO OnBrand24 call center services CEO Mark Fichera
After purchasing the company (formerly known as Pike Communications) in 2005, Mark changed the name to OnBrand24 and has grown the domestic outsourced call center into a multimillion dollar company with more than 150 clients and more than 350 employees. An entrepreneur with expertise in sales, customer service, business development and operations, Mark consults with OnBrand24 clients and develops customer inbound (customer service and order processing) outbound (B2B lead generation / appointment setting) programs. Formerly a 25-year veteran of the financial services industry where he served in senior managerial roles, Mark earned a degree in business administration from the University of New Hampshire.
Mark Fichera, CEO, ..., 26 Jan 2015 [cached]
Mark Fichera, CEO, OnBrand24
Mark Fichera (News - Alert), ..., 29 Jan 2015 [cached]
Mark Fichera (News - Alert), CEO, OnBrand24
Posted by Mark ..., 22 Mar 2015 [cached]
Posted by Mark Fichera
"Savannah is a perfect place for our next stage of growth," said OnBrand24 CEO Mark Fichera.
"Our growth is based on several factors," said Fichera.
Posted by Mark ..., 22 Mar 2015 [cached]
Posted by Mark Fichera
Magazine," said OnBrand24 CEO Mark Fichera, who purchased the company, then known as Pike Communication, in 2005.
Fichera noted that OnBrand24's growth stems in part from the company's emphasis on accountability and transparency. All calls are recorded, providing clients with open access to agent conversations with customers.
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