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2017-03-10T00:00:00.000Z

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Mark Fichera

Chief Executive Officer

OnBrand24 Inc

Direct Phone: (978) ***-****       

Email: m***@***.com

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OnBrand24 Inc

100 Cummings Center Suite 306L

Beverly, Massachusetts 01915

United States

Company Description

OnBrand24, Beverly, Massachusetts, is a full-service domestic call center services company that provides outsourced telemarketing services around-the-clock for clients in the e-commerce, retail, technology, healthcare and manufacturing industries. All OnB ... more

Find other employees at this company (342)

Background Information

Affiliations

Volunteer Member
National Association of Call Centers

Education

degree

business administration

University of New Hampshire

Web References (122 Total References)


Technology Call Center Services Case Study for Alpha Software

www.onbrand24.com [cached]

"This was a big challenge for us, but we have talented call center agents with the technical background and the smarts to quickly master Alpha's needs," said Mark Fichera, CEO of OnBrand24.


Southwest Indian Foundation - Call Center Services Case Study

www.onbrand24.com [cached]

"We strive to become a direct extension of our client's internal sales team, and we've done that with SWIF," said Mark Fichera, CEO of OnBrand24.


Sappi Case Study - Manufacturing Call Center Services Case Study

www.onbrand24.com [cached]

"Some customers like to take their time, tell us about their weekends or their kids, while others are all business - they just want quick detailed response and rapid feedback," said Mark Fichera, OnBrand24 CEO and President.


Meet Our Call Center Team | Call Center Managers - OnBrand24

www.onbrand24.com [cached]

Mark Fichera Owner and CEO


Our Dedicated Call Center Massachusetts Domestic OnBrand24 Team | Massachusetts Dedicated Call Center

www.onbrand24.com [cached]

Mark Fichera, Owner and CEO - After purchasing the company (formerly known as Pike Communications) in 2005, Mark changed the name to OnBrand24 and has grown the outsourced call center services provider into a multimillion dollar company with over 100 clients and over 175 employees. An entrepreneur with expertise in sales, customer service, business development and operations, Mark consults with OnBrand24 clients on their outsourced call center services needs and develops customer service and lead generation / appointment setting programs that achieve their marketing objectives. Formerly a 25-year veteran of the financial services industry where he served in senior managerial roles, Mark earned a degree in Business Administration from the University of New Hampshire.

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