"That budget is always changing," said Marc Staimer, president of Beaverton, Ore.-based Dragon Slayer Consulting.
"It's always in a state of flux.
That's why the majority don't even bother."
A data center engineer at a health care company said he
implemented showback instead of chargeback because chargeback has to be integrated with the finance or accounting system.
The organization is using Visual Storage Intelligence (VSI), a software-as-a-service (SaaS) product developed by Clear Technologies
The company started using the tool in late 2011 with a goal of using the data to make strategic decisions and to make business units more cost-conscious of IT resources.
"Let's say somebody asks for another module for an application," said the engineer, who asked not to be identified because he
didn't have clearance from his
company to talk to the media.