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Director Of LAN WAN
Information Technology Project Manager, Information Technology Solutions Architecture
News @ Cisco: Novartis Places Call to Next Generation of Phone Services
Novartis took advantage of Cisco's product lifecycle support and service.Cisco's approach helps companies extract business value out of their technological infrastructures with assistance from the blueprint stage all the way to ongoing tuning and maintenance. "We looked at moving to IP telephony by ourselves, but it would have cost too much and taken too long," says Shipman."The Cisco IP Communications system and Cisco's lifecycle services approach represented a fast track to achieving the highest degree of success in the shortest period." The journey to IP telephony began with an impartial vendor review by a consulting firm, who looked at such factors as product line maturity, functionality and technological strength.The review also examined relationships with third-parties who could add specific functionality later.According to Shipman, the prime directive was reliability."Users demand a phone that is always on, all the time,"
Your Take: Net executives share their wisdom
IDG.net | Systems & Components
Novartis telecom director: VoIP is the cure for all ills
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