Lynda Talgo, eBay
Women Tech Council
Lynda Talgo, Vice President of Global Managed Marketplaces at eBay Inc
brings a trusted customer experience to over 100 million users.
She leads all aspects of trust in eBay's marketplace, including buyer and seller protection, risk management, fraud mitigation and trust policies.
Early in Lynda's eBay career, she
was asked to form a team to restore customers' trust by resolving problems when something went wrong.
It was a daunting, complicated challenge to say the least: Protecting people on the world's largest marketplace which is critical to the company's growth and competitive position.
In reading emotional comments from angry customers, Lynda
was inspired to immediately do right by them and to deliver 'retail-like' trust to eBay buyers and sellers.
managed the stress of the team by reminding people of the team motto: "No freaking out, we're all in this together.
fosters an environment where people are rewarded for being bold and taking smart risks.
They know their leaders stand behind them.
believes that sharing her
experiences helps others feel less alone in their challenges.
As a mom, Lynda
is attuned to the balancing act of integrating a rewarding and inspiring career and a rich personal life.
worldwide travel she
frequently meets with local women's groups to candidly share her
stories and perspective.
Lynda received a BA in Mathematical Sciences and Music Performance from the University of California, Santa Barbara, and an MBA from Stanford's Graduate School of Business.
She has served on the boards of several non-profit organizations improving the educational experience of young people.