Lyn Reitz, hired by the SCC Community Association as a manager, addressed that concern.
assured the committee members that she
was still entering into the register of contractors any complaints brought in by residents.
"If someone wishes to make a complaint, or accolade, we put it in the book," Reitz
said at the meeting.
"If there is an altercation, we no longer have to get in the middle of the complaint."
When asked by Consumer Affairs committee member Joan Shinsky if the vendor was being notified about the complaint, Reitz said no one was contacting the contractor, or following up to file a complaint.