Last Update

2012-03-21T00:00:00.000Z

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Lisa Norris

HQ Phone: (512) 394-0008

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Alliance of Claims Assistance Professionals

9600 Escarpment Suite 745 65

Austin, Texas 78749

United States

Company Description

The Alliance of Claims Assistance Professionals is a national, not-for-profit organization dedicated to the growth and development of the claims assistance industry. We are a central resource for patients and caregivers throughout the country searching fo ... more

Find other employees at this company (6)

Background Information

Employment History

Owner

ClaimCare Medical Billing Services

Education

MBA

Finance

Drucker School of Management at Claremont Graduate School

Web References (20 Total References)


Lisa Norris Lisa ...

www.takingchargeofpain.org [cached]

Lisa Norris Lisa Norris has over 15 years experience in healthcare billing administration. She has an MBA in Finance from the Drucker School of Management at Claremont Graduate School and is Co-President of the Alliance of Claims Assistance Professionals. She has been profiled in the Wall Street Journal and O Magazine.


Lisa ...

www.claims.org [cached]

Lisa Norris Co-President, ACAP 25500 Hawthorne Boulevard, Suite 1158 Torrance, California 90505 (888) 394-5163


Contact ACAP - ACAP offices, email address

www.claims.org [cached]

Lisa Norris Co-President, ACAP 25500 Hawthorne Boulevard, Suite 1158 Torrance, California 90505 (888) 394-5163 (toll free)


Patient Care » Advocacy

www.patientcare4u.com [cached]

That's your "responsibility," according to Lisa Norris, co-president of the patient advocacy group Alliance of Claims Assistance Professionals. "It's not fun going through all the insurance information," said Norris.

...
For a service that costs $300, "you have to pay $300 before you leave the office," said Norris. "You then send the paperwork to your insurer." Your insurer may say they'll reimburse 50% of what you pay for an out-of-network visit. But even that doesn't mean you're getting back $150, warned Norris, because the insurer may only pay for what's called an allowable amount.
Norris said the allowable amount can be based on what the insurer would have paid an in-network provider for the same service. "If the in-network doctor was paid $100 for an office visit, then based on that rate, you will get back $50 for going out of network and you have to pay the balance of $250," she said.
Covered vs. not covered: Your doctor may be part of your plan. But the services or specialists he or she recommends may not.
...
If you think you are being billed more than what you owe according to your benefits, immediately point it out to your insurer and your doctor, said Norris.


Patient Care » Health care consumerism

www.patientcare4u.com [cached]

That's your "responsibility," according to Lisa Norris, co-president of the patient advocacy group Alliance of Claims Assistance Professionals. "It's not fun going through all the insurance information," said Norris.

...
For a service that costs $300, "you have to pay $300 before you leave the office," said Norris. "You then send the paperwork to your insurer." Your insurer may say they'll reimburse 50% of what you pay for an out-of-network visit. But even that doesn't mean you're getting back $150, warned Norris, because the insurer may only pay for what's called an allowable amount.
Norris said the allowable amount can be based on what the insurer would have paid an in-network provider for the same service. "If the in-network doctor was paid $100 for an office visit, then based on that rate, you will get back $50 for going out of network and you have to pay the balance of $250," she said.
Covered vs. not covered: Your doctor may be part of your plan. But the services or specialists he or she recommends may not.
...
If you think you are being billed more than what you owe according to your benefits, immediately point it out to your insurer and your doctor, said Norris.

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