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This profile was last updated on 5/3/12  and contains information from public web pages.

CIAC-Certified Operations Manager

Phone: (407) ***-****  HQ Phone
American Automobile Association Inc
10000 AAA Drive
Heathrow, Florida 32746
United States

Company Description: As North America's largest motoring and leisure travel organization, AAA provides its nearly 45 million members with travel, insurance, financial and...   more
Background

Employment History

  • Operations Manager
    CIAC-Certified
  • Contact Center Manager
    CIAC-Certified
  • CIAC-Certified Operations Manager, Call Center Manager
    AAA East Central
7 Total References
Web References
It's helping leaders navigate complex ...
customercontactnews.com, 3 May 2012 [cached]
It's helping leaders navigate complex technology, increasing customer demand and personnel issues, says Lisa Minear, a CIAC-Certified Operations Manager at the American Automobile Association.
CIAC Certification Offers Industry New Competencies
www.icmi.com, 18 April 2012 [cached]
"Given the increased complexity of technology, the greater demands of customers, and the abundance of competitors, it makes good business sense for every call center manager or executive, regardless of industry, to pursue this important credential," said Lisa Minear, CIAC-Certified Operations Manager, American Automobile Association (AAA).
Lisa Minear - ...
www.ciac-cert.org, 29 July 2008 [cached]
Lisa Minear - CIAC-Certified Operations Manager (CCOM)
Contact Center Manager, American Automobile Association (AAA) Northern New England - USA
CIAC - Success Testimonials
www.ciac-cert.org, 5 Feb 2008 [cached]
Lisa Minear - CIAC-Certified Operations Manager (CCOM)Call Center Manager, AAA East Central - USA
CIAC - Testimonials
www.ciac-cert.org, 29 July 2008 [cached]
Lisa Minear - CIAC-Certified Operations Manager (CCOM) Call Center Manager, American Automobile Association (AAA) Northern New England - USA
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