However, these so-called "Gen Y-ers" have a lot to offer the marketplace, said Lisa Ballantyne, vice president and general manager of Special Projects at Turner Construction, New York.
"They are all about digital media and having everything at their fingertips.
They are extremely tech savvy," said Ballantyne
, who led a separate session, "Creating New Leadership: Managing and Developing Gen Ys."
Research shows that many of the "Traditionalists," born from 1927 to 1945, as well as the Baby Boomers," 1946 to 1963, are staying longer than expected in the workforce.
With many of the Traditionalists, Boomers and Generation X-ers (those born from 1964 to 1979) in positions of leadership, it is helpful to understand the characteristics of and factors that influenced the Gen Y-ers who will one day take the helm, Ballantyne
Each group views education differently, for example.
Traditionalists see education as a dream; Boomers believe it is their birthright; Gen X-ers view it as "a way to get there," and Gen Y-ers see it as an expense, she
Recognizing that generational differences exist may also help in communications with clients, Ballantyne
recalled one occasion for which she
hand wrote four thank you notes to clients.
"But then I realized that one of my clients is a Gen Y-er and would probably want an e-mail, not a hand-written note, instead."
The multigenerational workforce will likely be reshuffled by 2016 when Boomers, Gen X-ers and Gen Y-ers will each command a 30% share of it, Ballantyne