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This profile was last updated on 3/27/08  and contains information from public web pages.

Ms. Lee Ann Hartmann

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Employment History

6 Total References
Web References
The issue is likely due to ..., 27 Mar 2008 [cached]
The issue is likely due to a water main coming back into service this week, but the water has tested cleanly, said Lee Ann Hartmann, spokesperson for Waterworks.
On Wednesday, Waterworks began receiving calls from customers along Jefferson Avenue in Newport News that the tap water smelled and had an odd taste.Calls have come from the Port Warwick and Kiln Creek areas, as well as from other neighborhoods along the northern part of Jefferson Avenue.
Waterworks officials believe the problem has to do with a 54-inch water main being put back into service on Tuesday.It took several months to replace the massive pipe just north of Denbigh Boulevard.While the main was down, water was rerouted to other pipes, but when it went back into service, the water probably "stirred things up," Hartmann said.
The water is safe for use, and the odor/taste issue should be remedied soon, Hartmann said.
Walkers Dam Project Update — City of Newport News [cached]
If you have any questions, please contact Waterworks Public Information Office at (757) 926-1155 or email Lee Ann Hartmann, Waterworks' Public Information Specialist
Lee Ann Hartmann, public ..., 1 Mar 2011 [cached]
Lee Ann Hartmann, public information specialist at the Newport News (Va.) Waterworks, said she got full support from her director and upper-level management to start a Facebook page for the utility, but they had some questions and concerns prior to the launch.
“They wanted to know if the page would be subject to [the Freedom of Information Act],†Hartmann said. “‘Would we be required to keep a record of posts?’â€
Hartmann said she discovered that the site is subject to the act and subsequently keeps PDF copies of all its Facebook posts.
To do this, Hartmann said she keeps a list of messages that she and others in the organization want to promote, such as new billing options. She said she also wants to make sure the Facebook page stays current.
Few have had to remove comments from their sites, but Hartmann said she could remember one instance in which an expletive-filled comment had to be taken down. She said she made a full disclosure online, explaining to the other users why the post was taken down and how the concerns of the person who posted would be addressed. (Hartmann said she apologized to the poster on behalf of the utility. He also was given an e-mail address and the number to contact the customer service manager.)
Hartmann said the number of people who “like†the Newport News Waterworks Facebook page also has grown very slowly. (At press time, it was 206 people.) The utility promotes the Facebook page on its home page, in the customer newsletter, billing inserts, newspaper blurbs, and on the local government-access television channel, but it’s been an uphill battle.
Lee Ann Hartmann — City of Newport News, 8 Jan 2010 [cached]
You are here: Home → Press Room → Press Contacts → Lee Ann Hartmann
Lee Ann Hartmann
Membership, 25 May 2011 [cached]
Ms. Lee Ann Hartmann Public Information Specialist
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