"There needs to be a rate increase eventually," said Lee Ann Hartmann, a Waterworks spokeswoman.
Regarding layoffs, Hartmann
said, "It's always a possibility, but it's not considered at this time."
"If you start reducing your work force, you have to ask yourself, 'What does it do to your level of service.' We don't want to reduce the service we provide to our customers," Hartmann
"Nobody likes to see rate increases," Hartmann