"We have received a tremendously positive response from our customers since we began offering Premierecom," said Larry Kallembach, president of MidCity Information Services, MidCity's technology arm.
"People really like the idea of having real-time access to their accounts, at anytime.They can see deposits and withdrawals as they are being made the same day.This is a tool that's becoming more and more important to the future of banking."MidCity Financial
is a bank holding company with offices in the Chicago, Oklahoma City and Dallas metro areas.With nearly $2 billion in assets divided between five separate community banks, seamless integration and scalability were essential corporate goals.To promote Premierecom, MidCity Financial
developed an in-house marketing strategy that includes on-hold phone messages, bank statement inserts, signs and flyers in all branches, and word-of-mouth from staff.
"Whenever a customer asks one of our branch staff about any kind of account information, we offer them a live Internet banking demonstration," said Kallembach
."Once customers see the advantages of Internet banking, they become very excited to use this product."Kallembach
said that MidCity's
goals are to make banking easy for customers and to be competitive in the marketplace."That's why we offer different ways to bank: in person, at the drive-up, via ATM, over the phone and, now, on the Internet," Kallembach
provides a completely integrated solution allowing all delivery channels to work seamlessly together so that bankers can focus on customer service as their number one priority.ITI
is the leading provider of software solutions to America's financial institutions.More than 3,600 institutions - including banks, thrifts, credit unions and finance companies - have selected ITI's Premier II suite of integrated software.Additionally, ITI
offers over 50 software solutions - including management information systems, data warehousing systems, document processing systems, image based check and document management systems, and platform automation systems - that manage account processing, balancing and new account fulfillment.More information is at http://www.itiwnet.com/.