Kraig joined the company in January 2015 as a technology and operations executive with 20 years' experience leading all aspects of software development, project management and operations support, specializing in team leadership, solution strategy and customer-focused operations.
Prior to joining Farragut, Kraig held executive roles for Clairvia Corporation and then Cerner Corporation, a $3.5 billion healthcare IT company for 13 years, most recently leading the business unit's new business growth engines and client advocacy groups.
also was the executive overseeing consulting services, engineering services and support operations.
executive role, Kraig
worked closely with clients across an array of services, from solution design to application delivery to ongoing support, earning the business unit the highest honors in customer satisfaction.
Kraig's other experience includes serving as Program Director at Ariba, Inc.
(now SAP), a leading international procurement and sourcing software vendor.
In this role, Kraig
was responsible for cultivating and managing key relationships with strategic accounts, allocating and targeting all service professionals to ensure attainment of critical objectives, and forming and managing alliances with clients and business partners.
Before that, he held leadership roles in product management, strategic operations and turnaround management.
Kraig earned a master's of business administration from Campbell University and a bachelor of arts degree in Economics, Communications, Law and Government from The American University in Washington, D.C.
When not at work, Kraig
can be found near ocean or lake waters with his