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This profile was last updated on 2/28/14  and contains information from public web pages and contributions from the ZoomInfo community.

Head of Financial Shared Services

Local Address: London, United Kingdom

Employment History

  • Vice President Business Process Architecture and Change
    COLT Telecom
  • Programme Director
    COLT Telecom
  • Director of Shared Services
    COLT Telecom
10 Total References
Web References
Success Stories | Success Stories | Capgemini Slovensko, 29 May 2008 [cached]
Kirk Wilkenson, Programme Director, COLT Telecom
Kirk Wilkenson, Programme Director, COLT Telecom
Contact us
The Shared Services & Outsourcing Network (SSON), 20 Sept 2012 [cached]
Kirk Wilkenson
Kirk Wilkenson Director of Shared Services, COLT Telecommunications Kirk Wilkenson is Director of Shared Services for COLT Telecommunications, a leading European provider of business communications.
Kirk is leading key transformation initiatives for COLT to improve service, efficiency and control in back office functions. He recently led ...
Success Stories | Success Stories | Capgemini India, 28 May 2008 [cached]
Kirk Wilkenson,Programme Director, COLT Telecom
Kirk WilkensonDirector ..., 28 Mar 2008 [cached]
Kirk WilkensonDirector Shared ServicesCOLT TelecommunicationsColt Telecom
Kirk is leading key transformation initiatives for COLT to improve service, efficiency and control in back office functions.He recently led COLT's programme to establish a captive Finance SSC in India and is currently leading COLT's Next Generation Billing Initiative.
Colt hopes new billing system will help it cut costs and increase data revenues, 2 Mar 2007 [cached]
"We have a number of reasons for installing a new solution," says Kirk Wilkenson, Colt's director of financial shared services."One is that the current one is obsolete."The new platform will replace the Ericsson billing system that Colt used when it launched commercially in the early 1990s.Ericsson no longer sells that particular system, so Colt was required to upgrade in some way.
Colt says that the old Ericsson system has limited the launch of new services."We could do fantastic offerings but couldn't do the billing," says Wilkenson, who adds that the Comverse system will let Colt offer new services more quickly.
The new system reflects a more standardized approach to tariffs, which Colt will have to carefully introduce to keep end-users on board."We will ensure a minimum impact on customers," says Wilkenson.
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