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600 Grant Street U.S. Steel Tower
UPMC Health Plan, headquartered in Pittsburgh, Pa., is among the nation's fastest-growing health plans. It is owned by UPMC, a world-renowned health care provider. The UPMC Insurance Services Division - which includes UPMC Health Plan, UPMC WorkPartners, LifeS... more.
Vice President, Consumer Innovation
Kim A. Jacobs
Vice President, Strategic Business Development, Mr. Jacobs provides strategic business development and planning for UPMC Health Plan's non-insurance products and commercial business segment, and consumer technology innovations that support the member experience. Before joining the Health Plan in 2006, Mr. Jacobs was President of Chartwell Homes Therapies LP. He has more than 40 years of experience at various executive levels in both private and public health care services.
Kim A. Jacobs is Vice President of Product & Consumer Innovation for UPMC Health Plan. In that role, he is responsible for the strategic planning and oversight of all commercial product development, consumer engagement, and the design of innovations supporting the consumer experience. Prior to joining the Health Plan in 2006, Mr. Jacobs was president of Chartwell Homes Therapies, LP. He has over 35 years of experience at various executive levels in both private and public health care services. Mr. Jacobs has a B.A. in psychology from The Citadel, Charleston, South Carolina, and completed a master\'s level studies program in Public Administration, from Georgia State University, Atlanta, Ga.
Ease of use was among the features that set HealthSparq apart from other vendors, said Kim Jacobs, vice president of product and consumer innovation at UPMC Health Plan.
"Last year, we began to look very seriously at the transparency question," Jacobs said. "Users can compare three different facilities at once." Health plan members will be able to compare procedure costs at network providers based on two years of claims that were paid by UPMC. In addition, costs will include all related procedures and how long the treatment will take, start to finish. Surgery requiring rehabilitation, for example, will be detailed by length of expected treatment, which could vary among providers, Jacobs said. Information about more than 200 treatments will be part of the tool. The tool will provide users with hospital quality of care results through the Pennsylvania Health Care Quality Alliance, a nonprofit based in Philadelphia. The insurer is planning a similar tool for individual doctors, Jacobs said.
Vice President Product & Consumer Innovation
Kim Jacobs Kim Jacobs is vice president, product and consumer innovation for UPMC Health Plan. Kim joined the UPMC Health Plan in May 2006 and is responsible for the strategic planning and oversight of all commercial product development and consumer engagement and experience design innovations. Prior to joining UPMC Health Plan, Kim served as the president of Chartwell Home Therapies, L.P., a company with $190M annual revenues with 14 academic medical centers as major clients. Over the past 35 years Kim has served as a chief operating officer; executive vice president, sales; vice president of business development and strategic alliances; vice president operations; and an executive director in both the private and public healthcare services sector. Kim has a B.A. Psychology from The Citadel, Charleston SC, and Executive Studies, MPA program, Georgia State University, Atlanta, GA.