Mr. Kevin K. Rafiq is a business and management consultant with focus on organizational development, strategic management, leadership and customer service.
He is also a motivational speaker and facilitator with proven experience in leadership coaching, performance upgrade, business re-engineering, and reshaping the 'customer experience'.
Prior to founding MGIC as an independent management consulting firm, Mr. Rafiq was co-founder of a Versatone Communication -a telecommunication consulting firm where he was in charge of business development and strategic growth, and later human and organizational development.
Previously, he was the Vice President of Marketing and customer Service at Warsun International Telecommunication in charge Africa & Middle East.
professional experience spans the fields of marketing, customer service, leadership training and development, strategic and tactical management, and contract negotiation.
Mr. Rafiq has also held other executive positions at a number of companies of various sizes and global reach, and has been invited to speak and present at international conferences.
On the government side, Mr. Rafiq
helped implement highly visible projects at NASA
and DoED as a contractor.
Mr. Rafiq also teaches business as an adjunct faculty at a Washington DC metropolitan area university, and is a contributing writer with community inclined publications.
also volunteers his
time to counsel students and other less privileged members of the community, and teaches English as a second language with the Virginia literacy Council.
A Magna Cum Laude graduate, Mr. Rafiq obtained a bachelor degree in business administration and an MBA in international management.