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Ken Harris, managing partner ...
Ken Harris, managing partner in the Chicago office of Cadent, a Wilton, Conn.-based consulting firm, is a big Wegmans fan who goes out of his way to visit one of their stores whenever he is back East.
"Wegmans isn't playing the same game as everybody else," he says.
"You can say that is true about leaders in general, but the reason Wegmans is not is because their higher order of calling is about the customers they serve, but done in a way that is not only interesting to their customers, but also interesting to them."
cites their extensive employee training programs as an example.
"If you go into a store in Hunt Valley, Md., or in upstate New York you are going to get the same impression from the people, which is a genuine feeling that they are pleased to be in the store, but their number-one priority is to help you find what you need.
"The wow factor for customers and the reason they have such passion and loyalty exhibited by their customers is because the overall demeanor when you walk into their store is just so positive," Harris
"In some ways Wegmans is like the Michael Jordan of retailers," says Harris of Cadent.
Winona Capital Management » Kenneth A. Harris, Jr. | Chief Executive Officer, Kantar Retail Americas Consulting
Kenneth A. Harris, Jr.
Winona Capital Management > Kenneth A. Harris, Jr. | Chief Executive Officer, Kantar Retail Americas Consulting
Winona Capital Management
Kenneth A. Harris, Jr. | Chief Executive Officer, Kantar Retail Americas Consulting
Home > Team > Advisory Council > Kenneth Harris
Ken Harris is the Chief Executive Officer of Kantar Retail Americas Consulting.
is responsible for the leadership and client-centric business development of five leading Kantar companies which were merged in February 2009.
Prior to his advancement to CEO of Kantar Retail, Mr. Harris was a Managing Director and founder of Cannondale Associates, a marketing management consulting firm and is an expert in the areas of manufacturer/retailer relationships, benchmarking, channel strategy development, category management, trade promotion analysis and financial due diligence.
is an author and frequent speaker at industry associations on these subjects.
combines a strong discipline of strategic planning and account relationships in multiple trade channels from his
sales and trade marketing background at Glendinning Associates Consulting, The Coca-Cola Company
and E.J. Brach's.
22 year career, Mr. Harris
has worked with over four dozen Fortune 500 companies to improve strategic development and implementation of marketing and sales plans.
Mr. Harris received his B.A. from the University of Michigan.
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CHairman, Enjoy Life Foods
Ken Harris is the Chairman of Enjoy Life Foods, a free-from snack and cookie manufacturer based in Schiller Park, Ill.
He was formerly the CEO of Kantar Retail and a Partner at Cannondale Associates, both marketing and sales consulting firms focused on consumer products.
Posts by Ken Harris
by Ken Harris in Industry Voices Jun. 5, 2013
Toys R Us May Sell Core Retail Business
"They're proving that discounters won that battle" for toy customers, said Ken Harris, a consultant with Cannondale Associates."It may have ramifications greater than just the toy industry," he added, noting that specialty retailers had managed to compete with Wal-Mart by offering greater selection or expertise in a particular category.
Enjoy Life Foods - Meet Us - gluten free, soy free, dairy free, nut free, casein free