Senior VP of information technology Kelly Walls
likes the time-saving benefits of unified messaging.
Like many suburbanites, Kelly Walls
used to dread his
commute, a 40-minute nightmare that lay between his
home and the sprawling city of Atlanta.
But all that has changed thanks to the help of a unified messaging product that lets him access faxes, voice mail, and e-mail messages from his
cell phone, thereby transforming dead time into some of the most productive time in his
"Now, instead of coming into work and spending the first 30 minutes answering e-mail and voice mail, I've already taken care of that work in the car.
It's turned my commute into productive time so I'm not just sitting in traffic," he
The growing popularity and build-up of the area has given Atlanta the dubious honor of having one of the longest commutes in the country, says Walls, senior vice president of information technology at Royal Specialty Underwriting, a $350-million property and casualty insurance company, which is using Lucent Technologies Inc.'s Unified Messenger software.
peers at Royal Specialty Underwriting
, in Atlanta, are not the only ones steering toward unified messaging to make better use of their time.