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This profile was last updated on 8/26/14  and contains information from public web pages and contributions from the ZoomInfo community.

Marketing Consultant, Writing Ser...

Email: r***@***.com
Company Description: Our Contact Center Network provides a wide range of contact center services that include: inbound & outbound customer service, market research, telemarketing,...   more

Employment History

Board Memberships and Affiliations


  • bachelors , English
    Millersville University
21 Total References
Web References
Contact Center Network- Your Call Center Outsourcing Solution, 26 Aug 2014 [cached]
About Us | Rob Serretti - President/ CEO | Don McCormick - EVP/Senior Consultant | Kelly Smedley - Marketing Consultant, Writing Services, Public Relations/Social Media Strategist
Kelly Smedley - Marketing Consultant, Writing Services, Public Relations/Social Media Strategist
Kelly is a seasoned writer/blogger, marketer and communications expert. She has developed and executed marketing plans for companies large and small. Kelly has been published in numerous magazines, trade journals and business publications, many of which garnered national acclaim.
Kelly began her career in both print and broadcast journalism and spent more than 10 years in the profession. She worked as a producer for an NBC affiliate where her duties ranged from producing 3-4 shows per week to writing on-air promotions to operating a camera in the field and during shows.
Kelly made a smooth transition to PR and marketing where she was able to develop campaigns that grabbed the media's attention. In 2004 she began working in the customer service industry and quickly assumed leadership roles within SOCAP (Society of Consumer Affairs Professionals).
Kelly earned a bachelors in English with a minor in Journalism from Millersville University.
SOCAP -- Greater Philadelphia Chapter : Current Board Members, 1 June 2005 [cached]
Kelly Smedley
Marketing SpecialistThe Jay Group
Kelly is the Marketing Specialist for The Jay Group, a full-service marketing logistics company based in Central Pennsylvania.Her responsibilities include managing marketing initiatives for The Jay Group, including public relations, trade shows, speakers' bureau and direct communications.
Kelly has more than 10 years public relations experience and a combined 15 years experience in print and broadcast journalism.In addition, Kelly has been a
Kelly ..., 9 Aug 2010 [cached]
Kelly Smedley
Kelly joined DialAmerica in September of 2008 and has worked in the customer care industry for the past five years. She spent more than 15 years developing and executing marketing strategies for companies large and small. Kelly began her career in both print and broadcast journalism, working for some time as a producer for an NBC affiliate. She earned a bachelor's in English with a minor in Journalism from Millersville University. In addition to serving on the SOCAP Greater Philadelpahia Chapter Board for the past three years, Smedley has served in numerous volunteer roles for SOCAP National including the Publications Committee, Chapter Relations Committee and Conference Committee. She is a frequent contibutor to SOCAP's Customer Relationship Management Magazine.
Chapter Events, 12 Aug 2010 [cached]
Contact: Kelly Smedley,, (717) 560-1333 (ext. 203)
SOCAP - Local Chapters, 29 July 2010 [cached]
Kelly Smedley Director, Business Development
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