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This profile was last updated on 7/13/2017 and contains contributions from the  Zoominfo Community.

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Wrong Kelly Smedley?

Kelly Smedley

Marketing Consultant, Writing Services, Public Relations and Social Media Strategist

Contact Center Network

Email: k***@***.com

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

Contact Center Network

Company Description

Our Contact Center Network provides a wide range of contact center services that include: inbound & outbound customer service, market research, telemarketing, help-desk, and order taking support. They also offer the some of the following services to help clien...more

Background Information

Employment History

Director, Business Development

DialAmerica Inc


Director, Business Development

Society of Consumer Affairs Professionals


Marketing Manager

The Jay Group Inc


Director, Business Development

Society Of Customer Affairs Professionals


Producer

WGAL-TV - An NBC Affiliate


Reporter and Copy Editor

Lancaster Newspaper , Inc.


Affiliations

SOCAP National

Numerous Volunteer Roles


Greater Philadelphia SOCAP Chapter

Board Member


Education

bachelors

English

Millersville University


Web References(23 Total References)


About Us - Contact Center Network, LLC

contactcenterbroker.com [cached]

Kelly Smedley - Marketing Consultant, Writing Services, Public
Relations/Social Media Strategist Kelly is a seasoned writer/blogger, marketer and communications expert. She has developed and executed marketing plans for companies large and small. Kelly has been published in numerous magazines, trade journals and business publications, many of which garnered national acclaim. Kelly began her career in both print and broadcast journalism and spent more than 10 years in the profession. She worked as a producer for an NBC affiliate where her duties ranged from producing 3-4 shows per week to writing on-air promotions to operating a camera in the field and during shows. Kelly made a smooth transition to PR and marketing where she was able to develop campaigns that grabbed the media's attention. In 2004 she began working in the customer service industry and quickly assumed leadership roles within SOCAP (Society of Consumer Affairs Professionals). Kelly earned a bachelors in English with a minor in Journalism from Millersville University.


Contact Center Network- Your Call Center Outsourcing Solution

contactcenterbroker.com [cached]

Kelly Smedley - Marketing Consultant, Writing Services, Public Relations/Social Media Strategist
Kelly is a seasoned writer/blogger, marketer and communications expert. She has developed and executed marketing plans for companies large and small. Kelly has been published in numerous magazines, trade journals and business publications, many of which garnered national acclaim. Kelly began her career in both print and broadcast journalism and spent more than 10 years in the profession. She worked as a producer for an NBC affiliate where her duties ranged from producing 3-4 shows per week to writing on-air promotions to operating a camera in the field and during shows. Kelly made a smooth transition to PR and marketing where she was able to develop campaigns that grabbed the media's attention. In 2004 she began working in the customer service industry and quickly assumed leadership roles within SOCAP (Society of Consumer Affairs Professionals). Kelly earned a bachelors in English with a minor in Journalism from Millersville University.


Contact Center Network- Your Call Center Outsourcing Solution

www.contactcenterbroker.com [cached]

Kelly Smedley - Marketing Consultant, Writing Services, Public Relations/Social Media Strategist
Contact CCN: rserretti@contactcenterbroker.com


Contact Center Network- Your Call Center Outsourcing Solution

www.contactcenterbroker.com [cached]

About Us | Rob Serretti - President/ CEO | Don McCormick - EVP/Senior Consultant | Kelly Smedley - Marketing Consultant, Writing Services, Public Relations/Social Media Strategist
Kelly Smedley - Marketing Consultant, Writing Services, Public Relations/Social Media Strategist Kelly is a seasoned writer/blogger, marketer and communications expert. She has developed and executed marketing plans for companies large and small. Kelly has been published in numerous magazines, trade journals and business publications, many of which garnered national acclaim. Kelly began her career in both print and broadcast journalism and spent more than 10 years in the profession. She worked as a producer for an NBC affiliate where her duties ranged from producing 3-4 shows per week to writing on-air promotions to operating a camera in the field and during shows. Kelly made a smooth transition to PR and marketing where she was able to develop campaigns that grabbed the media's attention. In 2004 she began working in the customer service industry and quickly assumed leadership roles within SOCAP (Society of Consumer Affairs Professionals). Kelly earned a bachelors in English with a minor in Journalism from Millersville University.


gphl-socap.org

Kelly Smedley
Kelly joined DialAmerica in September of 2008 and has worked in the customer care industry for the past five years. She spent more than 15 years developing and executing marketing strategies for companies large and small. Kelly began her career in both print and broadcast journalism, working for some time as a producer for an NBC affiliate. She earned a bachelor's in English with a minor in Journalism from Millersville University. In addition to serving on the SOCAP Greater Philadelpahia Chapter Board for the past three years, Smedley has served in numerous volunteer roles for SOCAP National including the Publications Committee, Chapter Relations Committee and Conference Committee. She is a frequent contibutor to SOCAP's Customer Relationship Management Magazine.


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