Catawba County Emergency Management Coordinator Karyn Yaussy was on the scene with the Burke County response crews and said they did the right things.
"The leaders were calm and coordinated in their thinking and they made good decisions - you can't ask for much better than that," Yaussy
"This hit us after the sun went down, which is a horrendous time for an emergency."
The emergency response must be flexible enough to deal with unforeseen eventualities.
"It looks like chaos and in a lot of ways it is - but there's a structure to it - although it may not look like that to a passerby," Yaussy
"The media can be our eyes and ears on the ground - you may have an awareness of things that may have been missed," Yaussy