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250 East 5th Street
PineCone Research is at the forefront of "online research", today's sophisticated and leading-edge approach to gathering consumer opinions. Consumer input is vital to the development of new and improved products. Traditional survey methods, although effectiv... more.
Trend Micro Incorporated
Attn: Karen Scott
Karen Scott Karen Scott I wrote Karen Scott and she said: Megan, Karen Scott Do you think she meant to find another banner or to wait until this current banner goes away and wait for the next time it comes?
250 East 5th St. 9th Floor, Cincinnati, OH 45202 , Attn : Karen Scott.
Karen Scott emails people with this:
I hope Karen Scott thinks about that as she's trying so hard to prevent what can't be prevented. After reading here and on a few other sites that it was possibly a bad idea, I wrote an email to Miss Scott and said I had some misgivings about the download. Her first email told me I had nothing to worry about but they would be addressing the issue in the next two days. I have sent a email to Miss Scott, but I don't expect she is going to be much help. I've been busy and didn't download the program Karen Scott said to download in her email. Has any of Annika's Moderators contacted Karen Scott and discussed the problem with her? If so what did she say? Karen Scott has a bug up her butt, I don't speak to her since she bold faced lied to me and MANY of our members. I can't respect a woman who has no respect for others, or herself by lying to her members. So once again believing her on this issue is not likely to ever happen. It would be different if from the beginning she hadn't POINT BLANK lied about kicking people from the panel. How can anyone believe her now on this issue? Her reputation of truth telling is 0%! When this forum was on MSN we had over 6 members who came out and shared their stories of Karen Scott kicking them from Pinecone then CLAIMING it was an accident then told to re-sign up, got accepted only to get booted again because "their address was already in the system". If their address was already in the system then HOW in the hell did they get "accidentally removed" from the system. Removed means removed except in Karen Scott's book. Removed to her and Pinecone Research means, blocked from entering your account because you didn't fit their survey needs. Anyone who would trust her word about this NOT being a Trojan after it already infecting loads of people who have privately responded to me (and are afraid to post about it, one had to format already) needs to rethink if they would trust someone who has betrayed the trust of her own members, even if they are ex members. I never ever said one word about Pinecone and Karen Scott to anyone. Till today! I like the product tests and doing their surveys. I emailed Karen and asked her what is going on. Karen Scott As of the close of business today I had not heard back from Karen Scott or the Artistscope emails that I sent. As of the close of business today I had not heard back from Karen Scott or the Artistscope emails that I sent.
Questions or comments about test products should be directed to Karen Scott unless stipulated otherwise in the accompanying product letter.
This year I began to wonder why I was not getting any of their surveys, and when I questioned Karen, she told me I was 'not a member' and until I was selected to become a member, I could not take their surveys!!When I emailed her back to tell her my log in info, and give her all the registration information that I had used 5 years ago to sign up with them, she told me they "HAD NO RECORD" of my being with the panel! (Sure was news to me since I had been cashing their checks to me!)Upon contacting Karen Scott, she stated that the rate was researched and deemed a fair market rate.I've noticed over the years that some surveys are quite a bit longer than others, and that some try to get you to survey more than one product in a survey.Since we would not accept NO wage increase in five years, and certainly Ms. Scott would not go five years without increasing her rates, I'm sure that Pinecone panelists are being underpaid.Even a 3% cost-of-living would only have increased the survey fee to just over $5.60. I had to contact Karen Scott once, and her response was swift and resolved the issue immediately.I recommend this site to everyone.I emailed Karen as soon as I was able, explained my situation.She was thankful that I called and my account was ok with Pinecone.But please know that the company (and Karen Scott) have a MAJOR "Jekyll and Hyde" complex going on.They're good to you only until they decide to clear out their database because you've been a member too long.Then they become very severe and unfriendly, telling you LIES about why you were removed from the panel. I hate calling anyone a liar, but Karen refused to substantiate her claim with evidence that I truly submitted a disqualifying answer in a survey.And if you knew the uncompassionate, disrespectful way Karen treated me, well, you'd be shocked.I saved the emails as proof.If a retail sales clerk treated customers that way, the clerk would be FIRED.I've never had such poor treatment in my life; Karen seems to believe people are "guilty until proven innocent" and she certainly doesn't believe in giving people second chances.She also doesn't give a flying fig about good PR and goodwill.Truly awful! I recieved another timely response in the same day (response time again -execellent)from Karen.The email was very polite (customer service skills - execellent) and eplained why they could not reinstate me (detailed explanation - Great)here is the bulk of the email she sent in response:It's the only thing I can think of, since I, too, wrote Karen and received the same generic replies others have. And then they (or Karen) were totally unhelpful and didn't even want to hear my friends side of the story when she tried to nicely explain it.Never a complaint, the owner (Karen) responds quickly if I ever have any questions/problems (only once in 2 years). All of this, and MORE, describes the unjust, unfair way I have been treated by Pinecone Research and its representative Karen Scott.I was TERMINATED from the panel with no notice, no explanation, no goodbye.I had to email THEM to ask what happened!And then, to my surprise, I was told that I did something I know I never did!Karen has every right to disagree with what I've said and am saying, but I am not engaging in slander, because what I speak is the truth.You'll see I'm definitely not the idiot or the crook Karen seems to think I am. :)