Since they are based here in Houston where I live, I simply drove over to chat with Mr. Kan Yeung, the president of iKan, and picked up a model S400D, which sports four 55-watt tubes.
In their huge new location, iKan
has a retail area alongside their expansive production studios, conference room, and educational facility (I felt lust deep in my heart for their beautiful green screen wall!).
stated that in addition to direct sales, he
also retails through Dvinfo.net sponsor B&H, and would be pleased to expand his
dealership network for this and other iKan products to other highly qualified retailers.
was surprised about this when I mentioned it and, although it is a minor thing, was looking into it to ensure that it isn't a problem for customers.
I asked Mr. Yeung
about the six month warranty period, versus larger competitors who have one and two year warranties, and about the lack of a user manual to accompany the light; only a glossy advertising sheet was in the box.
expressed confidence that his
lighting systems are very unlikely to fail and that he
would certainly be happy honor the warranty for a full year.
noted that a user manual is under development and that he
would ensure that a warranty statement covering one year was added.
In the interim, he
referred me to the iKan web site at http://www.iKancorp.com.