Among the skills young managers and entrepreneurs need to manage older workers are the ability to listen and be open-minded, says Justin Schaldone, a 25-year-old director of marketing at eFashion Solutions Inc., an e-commerce company in Secaucus, N.J.
If an older employee disagrees with your way of doing things, offer to hear the person out, he
advises.Because they typically have more work experience under their belt, older workers may be more comfortable with a method they've previously used, he
When an older subordinate offered an alternative to one of Mr. Schaldone's
directives last fall, he
suggested trying both processes and comparing the results.His
approach proved to be the most effective, and the employee was impressed, he
says."Giving people the opportunity to have some say into how we do things has been a good way for me to gain respect from the people who work for me," he