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Justin Milmeister

Chief Executive Officer

Elite Merchant Solutions

Direct Phone: (818) ***-**** ext. ***       

Email: j***@***.com

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Elite Merchant Solutions

16600 Sherman Way Suite 205

Van Nuys, California 91406

United States

Company Description

Elite Merchant Solutions is a nationwide merchant service provider sponsored by the most powerful financial institutions in the United States. Through these important relationships and our award-winning customer service, Elite Merchant Solutions has posit ... more

Find other employees at this company (61)

Background Information


Advisory Board Member
The Green Sheet Inc

Web References (42 Total References)

On-Hold Advertising Testimonials [cached]

Justin Milmeister, CEO, Elite Merchant Solutions

On-Hold Advertising Testimonials [cached]

Justin Milmeister, CEO, Elite Merchant Solutions

On-Hold Advertising Testimonials [cached]

Justin Milmeister, CEO, Elite Merchant Solutions

The Green Sheet :: Company Profiles [cached]

B efore discovering the payments industry, Justin Milmeister, founder and President of Elite Data Processing Inc. (doing business as Elite Merchant Solutions), was a commercial real estate broker. "One day I was speaking with a retailer at one of the shopping centers that I was looking to lease, and he was complaining about how his terminal was not working for five days, and he could not get in touch with anybody to get it working," Milmeister said.

Milmeister contacted a friend in the payments industry who signed and set up the merchant the next day. He didn't know much about his friend's business. But with his curiosity piqued, he learned about the earning potential for professionals in the payments industry. "All I heard was residual, and I immediately began to do my research on merchant services," Milmeister said.
Following six months of earnest investigation, Milmeister took the plunge. He left real estate behind and started EMS in January 2002.
"We see too many of our competitors spinning their wheels, signing new businesses [that are] out of business in three months," Milmeister said.
"We really take customer service seriously," Milmeister said. EMS keeps in contact with its merchants via birthday and holiday cards and regular quality assurance visits. Milmeister added that EMS only partners with MLSs who it thinks will perpetuate EMS' philosophy of showing care and support to merchants.
"Not only are we surviving, we are growing in this economy at a faster pace than ever," Milmeister noted.
In addition, when Chase Paymentech Solutions LLC started its new ISO program in 2009, Milmeister said EMS was one of the first companies invited to participate.
EMS recognizes the importance of partnerships and the necessity of giving back to the community. "Obviously we're in this to make money; this is our career and our job, but we're also in it to help the community and to show that we're not your standard, everyday processor," Milmeister said.
Milmeister gave an example of the Agent/Partner program in action.
"We believe strongly in feedback and invite our partners to let us know if there is an inefficiency or somewhere we can improve," Milmeister said.
The feedback isn't confined to the negative. "Many of our partners have worked with several other merchant service providers in the past, and the feedback I get time in and time out is they finally feel comfortable with a company that provides not only the most competitive compensation package and pricing, but unparalleled service," Milmeister added.
EMS allows agents to choose their own rate scheme, according to Milmeister. In this way, the agents can offer the scheme that the merchant is most comfortable with. EMS offers three compensation plans but will tailor a plan according the needs of the MLS. "Some MLSs may be in a bind ... for the next six months, and they need more compensation weighted up front, whereas after six months, they may want to be heavy on building their residual," Milmeister noted.

The Green Sheet :: Company Profiles [cached]

"We are utilizing the service for our e-commerce merchants to help protect them against chargebacks," said Justin Milmeister, President and founder of Elite Merchant Solutions, a SignatureLink client.

Milmeister added that EMS plans to also use Signature Link's Electronic Agreements Solution for boarding merchants because it not only provides convenience, but also protects against attrition.
"You go online, fill out our application and sign right then and there," Milmeister said.

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