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This profile was last updated on 4/3/15  and contains information from public web pages and contributions from the ZoomInfo community.

Julie T. Gerbsch

Wrong Julie T. Gerbsch?

Assistant Vice President of Devel...

Phone: (912) ***-****  
Email: j***@***.edu
Armstrong Atlantic State University
11935 Abercorn Ext.
Savannah , Georgia 31419
United States

Company Description: Armstrong State University, part of the University System of Georgia, was founded in 1935. The university offers more than 100 undergraduate and graduate academic...   more

Employment History

Board Memberships and Affiliations


  • bachelor's degree , speech communication
    University of Illinois at Urbana-Champaign
  • master's degree , liberal and professional studies
82 Total References
Web References
Gerbsch Profile [cached]
Julie Gerbsch
Julie Gerbsch is a lead instructor with Rapid Change and finds herself using the principles of Rapid Change at home and at work. She lives in Savannah, GA, with her husband and three children. Prior to her work with Rapid Change, Julie’s career had focused on executive leadership of nonprofits including Director of the Children’s Miracle Network Telethon of Greater St. Louis and Ronald McDonald Children Charities of St. Louis.
In 2006, she was elected to the Savannah-Chatham Board of Education and faced the challenge of customer service with parents of 34,000 students in the public school system. By the time constituents contact her, it’s usually the “last stop†through the bureaucracy and the highly emotional (anger and fear) Reptilian brain has taken over.
Since most of her communication is by telephone (lacking the 55% nonverbal cues of face-to-face communication) Julie wanted to find a way to make conversations respectful and productive. She applied the principles of the brain taught in the “Fundamentals of Rapid Change†and developed a three-step approach to every call: listening, repeating back, and taking action/documenting action.
First, she listens and responds with short audible sounds to let them know she’s hearing them.
Second, she lets them know their concerns are important to her and that she hears and understands what they say. Julie asks them, “Can I repeat back to be sure I understand what you saying?†She repeats the exact emotional words they use so they feel heard.
Third, Julie asks for their email address and explains exactly what she will do to deal with the problem She writes up their concerns, sending it to the superintendent’s office and copying the constituent so they know the action has been completed.
She finds that when people are so emotional, they don’t remember what she says, so the email is good reinforcement that they have been heard and there is follow-up action.
Rapid Change Technologies, Inc., 29 Aug 2007 [cached]
Julie Gerbsch
As the Client Services Director for RapidChange, Julie Gerbsch insures quality service from start to finish.She has previously served as the successful leader of non-profit organizations, including Parent & Child Inc. and Ronald McDonald Children's Charities before coming to RapidChange as a faculty member.
Julie Gerbsch ..., 15 June 2015 [cached]
Julie Gerbsch (Savannah-Chatham District 7)
Julie Gerbsch (Savannah-Chatham District 7)
Chatham - Savannah Youth Futures Authority, 31 Aug 2009 [cached]
Julie Gerbsch - District 7
Oct 3 - People in the News, 3 Oct 2011 [cached]
An Armstrong alumna, Julie Gerbsch, has been appointed director of major and planned giving in the Office of Advancement at Armstrong Atlantic State University.
Gerbsch will work with the vice president of advancement to continue the implementation of a comprehensive major gifts program. She will have primary responsibility for managing major donor and planned giving donor relationships. She will create and direct programs to encourage alumni, businesses, foundations and friends of the university to provide financial support for Armstrong.
A Savannah resident with extensive experience in nonprofit management and fundraising, Gerbsch is a 2002 graduate of Leadership Savannah and currently serves as a member of the Savannah-Chatham Board of Education.
"Julie's appointment reflects our continued effort to strengthen the major and deferred giving programs so that we may continue to build strong relationships that support the university's strategic plan," said Scott Joyner, Armstrong vice president for advancement.
Gerbsch comes to Armstrong from Savannah Technical College where she directed the Georgia Work Ready Program in the college's Economic Development Division. Her experience includes serving as president & CEO of Parent & Child Development Services in Savannah and executive director of Ronald McDonald Children's Charities of St. Louis, Mo.
She holds a master's degree in liberal and professional studies from Armstrong and a bachelor's degree in speech communication from the University of Illinois at Urbana-Champaign.
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