The shift in focus makes sense to Judy Hanover, research director for provider IT strategies at IDC.
Engaging patients is rising as a priority for providers, according to Hanover
, who says hospitals are putting more emphasis on patient portals, mobile health apps and electronic communication that drive that engagement.
"If patients don't participate in their care, they know that the new healthcare models will not work so well," she
Within analytics, hot areas for investment include provider and care team performance analytics, as well as analytics that examine referral patterns and other financial analytics.
"It is critical for value-based care to better understand cost structures, make healthcare more cost effective and understand the targets for those changes," Hanover
Further, providers are getting serious about what IDC
calls the Third Platform, defined as technologies enabled by the cloud, including mobile, social and big data analytics.
Based on survey results, new spending by hospitals will be directed toward optimizing IT departments, right staffing, and adding resources to gain efficiencies and bring skills needed for the Third Platform.
Those growth areas stood in contrast with the shift away from projected spending on records systems, one of the striking changes in IT investment over the past couple years, said Hanover of IDC.
"That number-25 percent-would have been 75 percent or 80 percent two or three years ago," Hanover
observes, noting that hospitals responding to the survey overwhelmingly reported confidence in their ability to manage meaningful use, but were less confident in their ability to adjust to accountable care reforms.
is also one of the growth areas for provider IT budgets, and the trend on security spending is pointing up, Hanover