Providing insight is Judith Boyko, MBA, MS, RN, who has served as the CEO of Century Health Systems since it was established in 2001.
Boyko holds a Bachelor of Science degree in Nursing from the University of Pittsburgh, a Master of Science in Public Health from the University of Massachusetts, Amherst and a Master of Business Administration from Clark University.
has been recognized by the Home & Health Care Association of Massachusetts
as Manager of the Year in 1997 and received the Deborah Blumer Community Health Leader Award from the MetroWest Community Health Care Foundation
can be reached at email@example.com.
: Being in the hospital for illness or injury is stressful enough - for patients and their families alike.
But there's added stress when a loved one comes home after a hospital - along with myriad questions: Will she
How is she
going to heal effectively?
Did I line up the right care?
: The team is multi-faceted and multi-disciplinary.
A typical team involves the patient; the patient's family caregiver or other caregiver(s); a primary care physician; and any specialists involved in treating the patient, including doctors; nurses; therapists; social workers; dieticians; a pharmacist; and others.
CGMW: What are the benefits of care coordination or the risks of failing to coordinate care?
: The care coordination team works to establish the best plan of care for the patient while taking into account the patient's clinical and lifestyle goals as well as her
financial status and health insurance coverage .
: United Hospital Fund
, in its "A Family Caregiver's Guide to Care Coordination," says it best: "A professional care coordinator's job is to coordinate services.
: In order to keep its costs down, Medicare has developed coordinated care programs.
The goal of these programs is to not only improve patient care but to reduce hospital readmissions, prevent medical errors and ensure that patients are receiving the "right care at the right time in the right setting," according to Medicare.gov.
Medicare's coordinated care programs include Accountable Care Organizations
(ACO) and the Comprehensive Primary Care initiative.
CGMW: What is an Accountable Care Organization
: The short answer is that an ACO
is a healthcare organization - comprised of doctors, hospitals and other health care providers - that aims to keep health care delivery costs down by tying the cost of care to the quality of care.
: It's an initiative between Medicare and health insurance plans - both on the state and commercial levels - that offers bonuses to primary care physicians who are successful in coordinating their patients' care.
: Massachusetts' One Care, for those who qualify, provides a care coordinator to help patients obtain the most appropriate services based on their needs.