Joshua Marc Lahiff, OD
According to Dr Josh LaHiff
, practicing optometrist in Cheyenne, WY, increasing patient traffic is all about providing patients with an outstanding experience:
You want to be able to provide them [patients] with such an experience that theyre going to invest more in your clinic.
sees at least 30 patients per day.
If you wow the patient, treat them like gold, thats how you really generate those referrals, says Dr LaHiff
Thats why Dr LaHiff
believes the most effective approach to achieving profitable, long-term patient relationships is to do whats best for the patient, even if it may not be the most profitable option for the doctor initially, because it is what is right, and the profit will come as an annuity in return visits and the happiness of the patient.
believes that, When you use a product that you know is going to work time and time again, it cuts your chair time down and its easier for you, your staff, and your patients to put them in something thats comfortable.
According to Dr LaHiff
, The more you use a superior product, the better the experience is going to be for the patient.
And thats been a proven strategy for the success of his
Joshua Marc LaHiff, OD, is a partner and practicing optometrist at Cheyenne Vision Clinic in Cheyenne, WY, and clinical instructor for the Illinois College of Optometry in Chicago, IL.
doctor of optometry degree with honors from the Pacific University College of Optometry
in Forest Grove, OR.
Dr LaHiff is a member of numerous associations and serves as a speaker and professional consultant for several medical companies, including VISTAKON® Division of Johnson Johnson Vision Care, Inc.
was compensated for this article.