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This profile was last updated on 3/17/14  and contains information from public web pages and contributions from the ZoomInfo community.

Head of Customer Experience

Phone: +44 ** **** ****  HQ Phone
Email: j***@***.uk
Local Address: London, London, United Kingdom
Genesis Housing Group Ltd
Capital House 25 Chapel Street
London NW1 5DT
United Kingdom

Company Description: Genesis Housing Group provides homes and services to tens of thousands of people across London and the south east. The Group consists of PCHA, Pathmeads and...   more
Background

Employment History

10 Total References
Web References
Senior management team
www.ghg.org.uk, 9 Feb 2011 [cached]
John Pender - Quality and Performance Manager
John has taken a strategic lead on business planning, risk management, financial control and budgeting within our Temporary Housing division since 2007. More >>
Pathmeads - News - Temp housing survey results
www.pathmeads.org.uk, 15 July 2007 [cached]
For more information contact John Pender, Quality and Performance Manager: john.pender@pathmeads.org.uk Genesis Sutherland
John ...
www.pathmeads.org.uk, 21 May 2010 [cached]
John Pender
...
John Pender
...
John Pender - Quality and Performance Manager
John has taken a strategic lead on business planning, risk management, financial control and budgeting within our Temporary Housing division since 2007.
He is committed to promoting service excellence and continuous improvement across all areas. This has helped Pathmeads to deliver a significantly higher level of service to our customers in recent years.
John is an experienced member of staff with a wealth of knowledge about Pathmeads' business. He has held a variety of posts in the company from dealing with voids to being a Housing Team Manager. Prior to joining Pathmeads, he was part of a project team at Leeds City Council who implemented an award winning customer service centre.
John is Chair of the National Housing Federation Leased Accommodation Practitioners Group and also sits on the G15 Homelessness Steering Group.
...
John also wrote the self assessment document for Pathmeads.
John Pender, Quality & ...
www.pathmeads.org.uk, 16 Mar 2009 [cached]
John Pender, Quality & Performance Manager at Pathmeads, said, "There is a clear commitment in France to improve the quality of housing for homeless people, and we are delighted to be able to contribute towards, and learn from, this exciting new initiative."
Pathmeads - News - Pathmeads inspection
www.pathmeads.org.uk, 11 July 2007 [cached]
For more information please contact John Pender, Quality and Performance Manager: john.pender@pathmeads.org.uk
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