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This profile was last updated on 12/2/15  and contains information from public web pages and contributions from the ZoomInfo community.
 
Background

Employment History

Board Memberships and Affiliations

22 Total References
Web References
AT&T's prepaid brand Cricket ...
www.wirelessweek.com, 2 Dec 2015 [cached]
AT&T's prepaid brand Cricket Wireless welcomed industry veteran John Dwyer as its new president Wednesday.
Dwyer will replace departing head Jennifer Van Buskirk, who was recently appointed President of AT&T's Northeast Region.
...
Dwyer will oversee both Cricket's everyday operations and long-term strategy, AT&T said in a press release.
"John brings a wealth of experience and an unrelenting focus on customer satisfaction to everything he does, and we're excited to have him join the Cricket brand," AT&T president and CEO Glenn Lurie said.
...
Dwyer previously worked to improve the customer experience at AT&T Mobile and Business Solutions and also held customer-focused roles at Cingular Wireless and Pacific Bell Mobile Services.
The shift comes as Cricket has moved to retain fickle prepaid customers and capture the attention of a new millennial audience with the implementation of a new customer rewards program and a spot as sole advertiser on the launch of Turner's new ad platform.
In a statement, Dwyer said he is looking forward to leading "the next chapter of Cricket's evolution, expansion and growth" and is hoping to "capture even more share of the market for AT&T."
Atlanta-Based Cricket Wireless ...
metroatlantaceo.com, 19 Jan 2016 [cached]
Atlanta-Based Cricket Wireless Appoints John Dwyer as its New President
Staff Report From Metro Atlanta CEO
Tuesday, January 19th, 2016
Cricket Wireless and its parent company AT&T welcomes industry veteran John Dwyer as the new leader of the Cricket premium no annual contract brand. As Cricket President, Dwyer will oversee the company's day-to-day operations and long-term planning, strategy and execution to drive continued growth and profitability.
Dwyer joins a world-class team responsible for redefining the no annual contract wireless experience at more than 9,000 points of distribution nationally, and maximizing customer satisfaction across all consumer channels.
"John brings a wealth of experience and an unrelenting focus on customer satisfaction to everything he does, and we're excited to have him join the Cricket brand," said Glenn Lurie, President and CEO, AT&T Mobility.
...
Prior to joining Cricket, Dwyer was responsible for trailblazing the customer experience for AT&T Mobile and Business Solutions, energizing retail sales operations, ensuring marketing effectiveness, and innovating customer care. John also held customer leadership roles for Cingular Wireless and Pacific Bell Mobile Services.
Dwyer replaces Jennifer Van Buskirk, who has been named President of AT&T's Northeast Region.
...
"Prepaid wireless was traditionally all about price and tradeoffs, but today's customers are demanding more, and Cricket is in the enviable position to deliver big," said John Dwyer.
...
John Dwyer Appointed New President of Cricket Wireless AT&T's New Cricket Shifts, Adds Hundreds of Jobs to Atlanta
Cingular Wireless
www.cingular.com, 7 Mar 2001 [cached]
Our goal is to provide value and convenience at a new level never seen before in this area," said Cingular Vice President John Dwyer.
News-Leader.com | Business Update
www.news-leader.com, 21 Dec 2006 [cached]
John Dwyer, Cingular's vice president for business customer service, said the center is expected to open in the third quarter of 2007.He said that while the company will consolidate some workers from other locations, the majority of the jobs will be new.
Junior Achievement of Georgia :: JA of GA Board of Directors
www.georgia.ja.org, 19 Oct 2013 [cached]
John Dwyer AT&T Mobility & Consumer Markets SVP, Customer Experience
Treasurer
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