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This profile was last updated on 9/22/15  and contains information from public web pages and contributions from the ZoomInfo community.

Svp-Mobile and Bus Customer Exper...

AT&T Mobility Services LLC
Phone: (404) ***-****  
Email: j***@***.com
Local Address:  ATLANTA , Georgia , United States
AT&T Inc.
208 S. Akard St.
Dallas , Texas 75202
United States

Company Description: AT&T Corp. is a business services communications provider, offering a variety of global communications services to over two-million customers, including large...   more

Employment History

Board Memberships and Affiliations

17 Total References
Web References
Cingular Wireless, 7 Mar 2001 [cached]
Our goal is to provide value and convenience at a new level never seen before in this area," said Cingular Vice President John Dwyer. | Business Update, 21 Dec 2006 [cached]
John Dwyer, Cingular's vice president for business customer service, said the center is expected to open in the third quarter of 2007.He said that while the company will consolidate some workers from other locations, the majority of the jobs will be new.
Junior Achievement of Georgia :: JA of GA Board of Directors, 19 Oct 2013 [cached]
John Dwyer AT&T Mobility & Consumer Markets SVP, Customer Experience
John Dwyer of ..., 12 June 2015 [cached]
John Dwyer of AT&T John Dwyer, the senior vice president for customer experience at AT&T, joins me on the latest episode of the Net Promoter System podcast. He and his team have developed a robust, rigorous and transparent outer loop at AT&T that has enabled the company to become a J.D. Power leader in wireless customer service and purchase experience.
"There are two kinds of employees inside our company: Those who support our customers and those who support those who support our customers," John says. "We've got to make sure that those frontline employees feel that sense of support within the business."
When executives use the outer loop effectively, like they do at AT&T, they let employees know that the company supports their efforts to serve the customer. To learn more about the outer loop, check out our latest issue of Loyalty Insights, which explores some of the common challenges and pitfalls that companies face as they develop an outer loop.
To hear John discuss AT&T's approach to customer experience and the process of improving service at a large company, check out the podcast on iTunes or through the player below.
AT&T corporate officer ..., 24 May 2014 [cached]
AT&T corporate officer John Dwyer has been accepted as the firm's representative in the Buckhead Coalition.
Other People with the name "Dwyer":
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