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Vice President and Chief Information Officer
HQ Phone:  (404) 655-4002
Direct Phone: (770) ***-****
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115 PERIMETER CENTER PL NE
TRC Staffing Services, Inc. is a full-service staffing solutions provider with over 35 years of industry experience. Established in 1980, TRC is one of the largest privately-held staffing firms in the country. Like his father, President and CEO Brian Robinson ... more.
Customer Testimonials from Bond US Staffing & Recruiting Software
- John Clifford, Vice President and CIO, TRC Staffing Services, Inc.
Case Study Shows Process Improvement with Bond Adapt Software
"The ability and willingness of Bond to configure their software to meet our needs was a crucial factor in our decision," says John Clifford, vice president and chief information officer at TRC.
"We value our strategic alliance with Bond," says Clifford.
"The ability and willingness of Bond to customize their software to meet our needs was a crucial factor in our decision," says John Clifford, vice president and chief information officer at TRC.
"We were on a very aggressive implementation schedule, but Bond gave us the necessary resources to meet our target dates," says Clifford. "Traditionally you'd have to have a candidate come in and fill out tax forms, or you'd mail them out and have the candidate mail them back-it could take days," says Clifford. "With the use of EchoSign interfaced with Adapt, we've shortened that process to a matter of minutes." The visibility of meaningful data within Adapt allows managers to better view employee performance and pinpoint areas that may need further training or clarification. "We see how recruiters or sales people are doing in a summarized form so it gives clarity into how people are performing," says Clifford. "We can also view capacity and determine when we need to hire more staff." The data that Adapt tracks can furthermore be used to support sales efforts. "Our sales people talk about this during presentations," says Clifford. "Our software helps us do this or that requirement, maintain compliance, ensure drug screening-it shows time and effort saved, and that can make a difference when prospective clients are considering our candidates versus those of someone else." TRC has benefitted from Adapt's ability to integrate changes in laws and policies, such as new reports required under the Affordable Care Act. It also supports recruiting efforts via social networks. "We need to be able to reach out to top recruits on social networks," says Clifford. "We need to communicate with prospective employees early, be a leader in this area and grab top employees before our competitors." Clifford says that the key strength of Bond's staffing software is how it can be molded to fit what a company needs. "It's not so much the out-of-box Adapt product but how we can make modifications and enhancements that help us be more efficient and maximize profitability. Our value is in adapting it relatively painlessly and in short timeframes to take advantage of the initiatives we have here at TRC." The other main benefit is how Bond partners with its clients. "We value our strategic alliance with Bond," says Clifford.
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John Clifford, VP, CIO at TRC Staffing Services, Inc.