"It's all about taking care of people and having good people here to take care of customers," said Joel Ginsburg, general manager of BMW of Stratham.
Another measure of the dealer's success is its growth in an car market that is falling elsewhere in the U.S.
"We've just expanded," Ginsburg
said.For customer convenience, BMW of Stratham
will soon open a new, drive-through service area that enables people to drop off cars indoors, he
"That was the first year we were eligible for the award," said Ginsburg
"To get it back-to-back is very difficult,"he