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This profile was last updated on 4/3/15  and contains information from public web pages and contributions from the ZoomInfo community.

Local Address: St Petersburg, Florida, United States
J.CON Salon & Spa
5811 4th Street North
Saint Petersburg , Florida 33703
United States

Company Description: We are an organization that commits to use our God-given talents and abilities to provide excellence in artistry, business and relationships that enrich the lives...   more

Employment History

10 Total References
Web References
Speakers include: Terry Hedden, ..., 1 May 2008 [cached]
Speakers include: Terry Hedden, President, Infinity Business Systems, Joe Connell, CEO, JCON Salon & Spa; Tom Wolf, CEO, Transition Resource, Inc.; and Rick Gallegos, Rick J. Gallegos & Associates - Dale Carnegie Tampa Bay.
The C12 Group-Tampa Bay - C12 Tampa Bay Christian Members React, 2 June 2009 [cached]
- Joe Connell, CEO & Owner, J.CON Salon & Spa
J.Con Salon & Spa - Tina, 21 Nov 2012 [cached]
But after a little convincing from her brother-in-law, J.CON founder Joe Connell, she decided to go to cosmetology school and pursue a career in hair. Tina has worked at J.CON for almost thirty years and loves to give back and share her experiences. She also continually challenges herself by learning new trends and techniques.
Tina enjoys making people happy and helping them feel good about themselves. She's a great listener and believes that together with a client, they come up with a plan.
- Joe Connell, CEO & ..., 11 Jan 2008 [cached]
- Joe Connell, CEO & Owner, J.CON Salon & Spa
Welcome to The C12 Group-Tampa Bay, 1 Feb 2009 [cached]
The owner of St. Petersburg's posh J.CON Salon & Spa, Connell considers the customer experience to be foundational to the success of his company. "J.CON has always built on the foundation of client satisfaction through quality work and quality service," he says.
However, Connell is content to manage his business and let someone else take the credit. It is a philosophy formulated from his upbringing. "First and foremost," says Joe, "I have been brought up understanding that all credit goes to God.
"Everyone who desires quality hair, skin, massage and nail care is a potential customer," says Connell. "J.CON attracts customers based on the salon experience and quality of service, not price."
Connell devotes as much time and attention to his staff as he does the salon itself. He recognizes that a sumptuous décor enhances the salon experience, but it is the talent and commitment of his people- some 60 employees strong- that really makes things happen. After 27 years in the business, Connell recognizes that the strength of his employee team plays a huge factor in the success of his business "If I had a manufacturing plant, I would have the best equipment, and it would be maintained perfectly," he says. "However, since I'm in the service industry, I hire the best people, and provide continuing training and education to keep them at the top of their game."
The emphasis on training led Connell to open the New Team Salon, where customers can receive the same signature hair treatments and stylings from new employees working in the company's intensive training program. They receive more than instruction in house techniques and styles; They also have J.CON's service mentality and culture reinforced daily. "We work extremely hard to provide an excellent experience for our guests," says Connell. "If we fall short, which we do at times, we don't just make it good, we want to make it good. That's the culture we continue to foster."
Still, the owner-employee relationship is fraught with challenges even in a Christian-owned business like J.CON. "I think the biggest challenge is helping people find where to look for contentment and happiness in their careers," says Connell. "Promises and expectations are so high, from both employees and employers. Society no longer is informed on how to have passion and enjoyment on the job. No one group is to blame. From both employers and employees, there is too much, 'what's in it for me' attitude."
Connell counters this "me first" attitude with a heaping helping of grace. "The more grace you extend to others, the better," he says. "That is not synonymous with lacking expectations or even holding others accountable. I find when you take the time to find out what each person is looking for and follow through on helping them achieve their dreams or goals, most people appreciate that type of environment and rise to it. The challenge is getting that message communicated to them on a personal level quick enough."
Connell understands and relates to his employees who are seeking to better themselves because he was once on their side of the business. He started in the business at the tender age of 18, influenced by older brothers who showed no desire to become wage slaves. "I wanted a commission-based job so that no one was dictating my pay potential to me." However, that was then; it is his business now.
Keeping that business moving forward is a priority for Connell, and he recognizes such a priority means sharing the responsibilities of managing the business. "Over the past year and a half, I have been developing a much higher level management team and delegating greater responsibility of the whole business to them," he says. He credits C12 with providing significant counsel and encouragement in this important undertaking. "The guidance from Scott, the depth of the material and the input from the other members have been the primary guidance I have counted on," he says enthusiastically. "I must say, the results are quality leadership, not Mom & Pop advice. Regardless of the interest or need that I am working on at any given time, C12 always has quality direction available."
The impact of C12 goes beyond the limits of just his business, touching him deeply on the personal level. "During the course of my involvement with C12, my personal relationship with Christ stays on track primarily because of accountability," Connell says. "When I first joined, at the top of my 'to do' list was establishing a quiet time. Now, I can't imagine starting my day without that quiet time. That is credited directly to my involvement in C12."
Despite the current rising tide of success, Connell still has a vision for his company, one that his C12 brothers and sisters can prayerfully support and willingly encourage. "My vision is that in our company, from the top down, and starting with me, the love of Christ becomes our main priority," he says.
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