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Wrong Jim Danahy?

Mr. Jim Danahy

Chief Executive Officer

CustomerLAB Company

Direct Phone: (416) ***-****       

Email: j***@***.com

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CustomerLAB Company

Annex Building 25 Mississauga Road South

Port Credit, Ontario L5H 2H2


Company Description

CustomerLAB has been helping companies across North America resolve urgent situations and implement rapid change since 1994. To be clear, Sales Crisis Intervention SM (SCISM) is not a passive advisory service; it is the restructuring and turnaround of a c ... more

Find other employees at this company (4)

Background Information

Employment History

Program Director, The Center for Retail Leadership

Schulich Executive Education Centre


Board Member
Retail Advertising and Marketing Club Canada

Volunteer Vice Chair
Hope Air


bachelor's degree

Ryerson University

Web References (85 Total References)

Jim ... [cached]

Jim Danahy

In his role as director of the SEEC Centre for Retail Leadership, Jim Danahy works closely with the SEEC team of executive education experts to carefully listen to client goals, custom-design professional development experiences and to attract the industry's leading retail thinkers and practitioners as faculty in each retail discipline.
CEO, Managing principal, CustomerLAB
A third generation retailer, Jim Danahy has worked for over 30 years with retail chains, independents and consumer goods companies in virtually every product and service category, across Canada and the United States.
After holding executive positions with Tier-1 retail and CPG companies, Jim established CustomerLAB in 1994. His team of 40 experts specializes in retail unit economics, operational best practices, store location/real estate optimization, supply chain efficiency, retail business intelligence & management dashboards, retail business valuation, diligence and post-merger integration, and Chief Restructuring Officer (CRO) for under-performing retail operations.

Board of Directors | RAC Canada [cached]

Jim Danahy, President & CEO, CustomerLAB Executive and Education Committee

Headquartered in Toronto with affiliate offices in New York and San Francisco, CustomerLAB is a Retail Productivity firm that has been serving retailers, consumer products companies and financial institutions across the U.S. and Canada since 1994. A third generation retailer and seasoned marketer, Jim and his teams of specialists boost cash-flow and productivity in retail advertising, store operations, customer service centres, real estate, supply chain and franchising. Jim has extensive experience turning around underperforming companies and providing operational expertise for re-financings, mergers and acquisitions. Often quoted in national and international business media, Mr. Danahy is a frequent contributor to retail-related trade journals and is a popular public speaker. Jim holds a degree from Ryerson University and serves on a number of industry and community Boards.

How can pharmacists move to more patient-focused business model? | Pharmacy U [cached]

"The point of care for medication adherence is at the community pharmacy, not at the doctor's office or even at the hospital," said Jim Danahy, founder of CustomerLAB and leader of the Medication Adherence Collaboration.

By Jim Danahy, CEO, ... [cached]

By Jim Danahy, CEO, CustomerLab

"Both pharmacy owners and staff ... [cached]

"Both pharmacy owners and staff pharmacists are hungry for more practical CE content to help them align advancements in patient care with the rapidly changing business side of community pharmacy, said Jim Danahy, founder of CustomerLAB.

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