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This profile was last updated on 8/9/2017 and contains contributions from the  Zoominfo Community.

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Wrong Jim Danahy?

Jim Danahy

Chief Executive Officer

CustomerLAB Company

HQ Phone:  (905) 278-3824

Direct Phone: (416) ***-****direct phone

Email: j***@***.com

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

CustomerLAB Company

Annex Building 25 Mississauga Road South

Port Credit, Ontario,L5H 2H2

Canada

Company Description

CustomerLAB has been helping companies across North America resolve urgent situations and implement rapid change since 1994. To be clear, Sales Crisis Intervention SM (SCISM) is not a passive advisory service; it is the restructuring and turnaround of a compan...more

Background Information

Employment History

Retail Leadership Director

York University


Affiliations

Retail Advertising and Marketing Club Canada

Board Member


Hope Air

Board Member


Institute of Corporate Directors

Member


Product of the Year

Jury Member


Education

bachelor's degree

Ryerson University


Web References(116 Total References)


Pharmacies fret over McKesson takeover of Rexall - Connell Real Estate

www.connellrealestate.com [cached]

Jim Danahy, chief executive officer of the Toronto-based retail advisory firm Customer Lab, said there is little concern in the retail community about growing foreign ownership.
"I suppose if we didn't have any Canadian-owned retail, that would be a problem," said Danahy, pointing to Canadian Tire, Lululemon and Aritzia as examples of strong national retailers. And Hudson Bay Company's U.S. owners have been sinking money into improving stores, even though those undergoing the biggest changes are in locations like Yorkdale and Toronto Eaton Centre and not in secondary and tertiary markets. "If you visit Nanaimo and Polo Park in Winnipeg, you will not see what you see at Queen and Yonge. You will see flickering ceiling lights and peeling linoleum," said Danahy. He said one area of growth for pharmacies is something called medication adherence. Only 50 per cent of people who are given prescription drugs are still taking them six months later, leading to medical complications. "This is worth $12-billion a year to Canadian pharmacies," said Danahy.


Amazon's Free Same-Day Delivery Goes To Vancouver and Toronto | A Quick Delivery

www.aquickdelivery.com [cached]

Jim Danahy, CEO of retail advisory firm Customer Lab, also was in the article and talked about Amazon's impact with same-day delivery.
He stated, "With the membership, Prime is like a Costco for online, and where they really made ripples when they first did this was during the holiday season.


If Sears disappears, it could be a disaster for some malls, but maybe a blessing for others | Financial Post

feedproxy.google.com [cached]

"The most horrible single-use structures that destroyed main streets across the country post-second world war will turn into real, true, mixed-use urban renewal," said Jim Danahy, chief executive of retail advisory firm Customer Lab.


pxof.com

Jim Danahy, CEO of retail advisory firm Customer Lab, believes other big retailers will make similar acquisitions as they seek to broaden their digital business.
Advertisement "Savvy retailers have to figure out how to acquire and not dilute (brands such as Gilt)," Danahy said.


Board of Directors | RAC Canada

www.raccanada.ca [cached]

Jim Danahy, President & CEO, CustomerLAB
Executive and Education Committee Headquartered in Toronto with affiliate offices in New York and San Francisco, CustomerLAB is a Retail Productivity firm that has been serving retailers, consumer products companies and financial institutions across the U.S. and Canada since 1994. A third generation retailer and seasoned marketer, Jim and his teams of specialists boost cash-flow and productivity in retail advertising, store operations, customer service centres, real estate, supply chain and franchising. Jim has extensive experience turning around underperforming companies and providing operational expertise for re-financings, mergers and acquisitions. Often quoted in national and international business media, Mr. Danahy is a frequent contributor to retail-related trade journals and is a popular public speaker. Jim holds a degree from Ryerson University and serves on a number of industry and community Boards.


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