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This profile was last updated on 2/27/15  and contains information from public web pages and contributions from the ZoomInfo community.

Assistant Manager - Client Servic...

Phone: (301) ***-**** ext. ****  
Email: j***@***.com
Local Address:  Maryland , United States
Merkle Inc
7001 Columbia Gateway Drive
Columbia , Maryland 21046
United States

Company Description: Merkle, a customer relationship marketing (CRM) firm, is the nation's largest privately-held agency. For more than 20 years, Fortune 1000 companies and leading...   more

Employment History

Web References
A Look Back at Merkle's 2014 Shining Stars | Bill's Big Blog, 26 Jan 2015 [cached]
Jessica Schaut, Manager of Exception Services
Jess has been with Merkle for six and a half years. Very process oriented, she came to Merkle from GE and served as quality coordinator, overseeing the company's International Organization for Standards (ISO) 9001:2008, and annual Statement on Standards for Attestation Engagements (SSAE) 16 certification processes. Jess's operational skills were invaluable in her next role as implementation coordinator. From there, Jess moved into a client-facing role as account manager with sole responsibility for assuring the satisfaction of clients like Trout Unlimited, the Heritage Foundation and Susan G. Komen.
In 2014, we asked Jess to step into the fulfillment department and assist in restructuring it for improved quality and efficiency. Jess came up with a new organizational structure, dividing two larger groups into subsidiary groups over which she put leadership in place. After successfully completing that assignment, Jess is now focused on Merkle's Exception Services Team and will bring the same level of passion, production and quality expertise and client commitment to the products and services flowing through that department. When she's not trouble shooting things at Merkle, Jess is quite content showing off her domestic side, canning, cooking, baking and playing Mommy to her favorite two-year old son, Jacob. On Sundays she enjoys relaxing and cheering on her favorite team - the Pittsburg Steelers.
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