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Wrong Jerry Westbrook?

Jerry Westbrook

Huntsville

University of Alabama in Huntsville

HQ Phone:  (256) 824-6800

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

University of Alabama in Huntsville

301 Sparkman Drive

Huntsville, Alabama,35899

United States

Company Description

The UAH Athletics Department abides by the mission of the University of Alabama in Huntsville to maintain a diverse academic community of the highest quality that facilitates intellectual, cultural, personal, and professional growth. We believe the student-ath...more

Background Information

Employment History

Executive Director

American Society for Engineering Management


Chair of the Engineering Management, Industrial and Systems Engineering Department

University of Alabama


Affiliations

Functional

Board Member


ASEE

Member


IIE

Member


Education

Bachelor of Science degree

Electrical Engineering

Vanderbilt University


Master of Science degree

Industrial Engineering

University of Tennessee


Ph.D.

Industrial Engineering

Virginia Polytechnic Institute


Web References(16 Total References)


ASEM - American Society for Engineering Management

www.asem.org [cached]

Jerry Westbrook, PhD
University of Alabama Huntsville


WestbookStevens Members Page

www.westbrookstevens.com [cached]

Dr. Jerry Westbrook'sJerry Westbrook, PhD. Senior Scientist/Consultant Jerry Westbrook has served many years as Professor and Chair of the Industrial and Systems Engineering and Engineering Management Department at The University of Alabama in Huntsville, Alabama.He has served in academia for over 35 years as lecturer and administrator.He consults and publishes in the field of engineering management theory and its applications in industry and government.He has a Ph.D. in Industrial Engineering from Virginia Polytechnic Institute, a Master of Science degree in Industrial Engineering from the University of Tennessee, and a Bachelor of Science degree in Electrical Engineering from Vanderbilt University.He is a registered Professional Engineer in the State of Tennessee and is a member of ASEM, IIE, and the ASEE.He was the 1999-2000 national president of the ASEM.


Phase 1

www.westbrookstevens.com [cached]

We know this for, several years ago, after researching many linear feet of writings on quality, Dr. Jerry Westbrook formed a theory about the popular quality management trends found in total quality management (TQM). He described this often hard to understand program using six attributes that made it easy to implement.His attributes are culture, customer focus, team building, problem solving, continuous improvement, and performance measures.His theory was that one could use these six attributes to describe TQM in a way that would satisfy all of the existing definitions.Furthermore, these six attributes would give practitioners a framework on which to build a program and a way to communicate these ideas to others.He also found a link between culture and success or failure of implementing projects and program. It all boils down to people.One of Dr. Westbrook's studies showed that of all the original six attributes, culture is the limiting force.Jerry D. Westbrook, "Taking a Multivariate Approach to Total Quality Management," Industrial Management, March/April, 1993February 24, 1994. Words of Dr. Jerry Westbrook, director of the Engineering Management, Industrial, and Systems Engineering Program at the University of Alabama in Huntsville, during his classes on Quality Management 1995. OTHER MATERIAL USEDAbstract -- Several years ago, after researching several linear feet of past writings on quality, Dr. Jerry Westbrook, formed a theory about the popular quality management trends found in Total Quality Management (TQM).He described this often hard to understand program using six attributes that made it easy to implement.The original Westbrook Attributes were designed by Dr. Jerry Westbrook, chair of the Engineering Management, Industrial and Systems Engineering Department at the University of Alabama in Huntsville.He used these attributes to describe the popular quality management description of Total Quality Management (TQM).He published his theory in the article "Taking a Multivariate Approach to Total Quality Management," Industrial Management, March/April, 1993.Much of the work to create the systematic approach has already been achieved by Dr. Westbrook's previous work.During his research, Dr. Westbrook reviewed hundreds of documents and within these articles, papers and books he found some similarities.He observed that all of the writings related to TQM could be explained using at least one of the following six attributes:Using an artist's mobile, Dr. Westbrook and I were able to graphical describe the interrelationships of these six attributes.Jerry D. Westbrook, "Taking a Multivariate Approach to Total Quality Management," Industrial Management, March/April, 1993.


American Society for Engineering Management

www.asem.org [cached]

Jerry Westbrook,
238 Stoners Glen Court Hermitage, TN 37076-2264 Home Phone: (615)889-4937 Home Fax: (615)889-1592 Jerry Westbrook


American Society for Engineering Management

www.asem.org [cached]

Jerry Westbrook, #0777EXECUTIVE DIRECTOR EMERITUS238 Stoners Glen CourtHermitage, TN 37076-2264Home Phone: (615)889-4937Home Fax: (615)889-1592Jerry Westbrook


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