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Jeremy Berriault

Director, Global Solutions Delivery Quality Assurance

Manulife Financial Corporation

HQ Phone:  (416) 926-3000

Direct Phone: (416) ***-****direct phone

Email: j***@***.com

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I agree to the Terms of Service and Privacy Policy. I understand that I will receive a subscription to ZoomInfo Community Edition at no charge in exchange for downloading and installing the ZoomInfo Contact Contributor utility which, among other features, involves sharing my business contacts as well as headers and signature blocks from emails that I receive.

Manulife Financial Corporation

200 Bloor Street East NT 11

Toronto, Ontario,M4W 1E5

Canada

Company Description

Manulife Financial Corporation is a leading international financial services group providing forward-thinking solutions to help people with their big financial decisions. We operate as John Hancock in the United States, and Manulife elsewhere. We provide finan...more

Background Information

Employment History

Test Delivery Manager

TD Canada Trust


Owner

Primaryfitness.ca


Director

Quality Assurance Center


Presenter

Chicago Quality Assurance Association


Presenter QAI QUEST - Root Cause Analysis - True Quality Assurance

QAI Companies


Test Delivery Manager

TD Bank


Methodology Consultant

Canadian Imperial Bank of Commerce


Web References(9 Total References)


Speaker Guide - QUEST 2014 Conference and EXPO

www.qaiquest.org [cached]

Jeremy Berriault, Manulife Financial
Jeremy Berriault, Manulife Financial Jeremy Berriault has been in the testing discipline for over 20 years. He is currently the Director of the Quality Assurance Center of Expertise at Manulife Financial/John Hancock. He is responsible for QA processes, job families and QA training curriculum across the enterprise. Jeremy holds an MBA, completing a research project on the attitudes and views business and testing groups have for each other as part of his master's program. His research provided reasoning as to why each group would think the way they do and solutions to help resolve issues.


www.qaiquest.org

Jeremy Berriault, Manulife Financial
Jeremy Berriault, Manulife Financial Jeremy Berriault has been in the testing discipline for over 20 years. He is currently the Director of the Quality Assurance Center of Expertise at Manulife Financial/John Hancock. He is responsible for QA processes, job families and QA training curriculum across the enterprise. Jeremy holds an MBA, completing a research project on the attitudes and views business and testing groups have for each other as part of his master's program. His research provided reasoning as to why each group would think the way they do and solutions to help resolve issues.


Conference at a Glance - QUEST 2015 Conference and EXPO

www.qaiquest.org [cached]

Jeremy Berriault, Manulife Financial


Tutorials Archive - QUEST 2015 Conference and EXPO

www.qaiquest.org [cached]

Jeremy Berriault, Manulife Financial
Root Cause Analysis (RCA) is a very powerful process that can help any organization become more efficient and introduce potentially innovative ideas. Reporting project status alone is insufficient and additional information is needed to fully provide a true story as to how projects are affected by poor or broken processes. As QA groups become more involved in data collection and performing early analysis within IT projects, it is important that metrics and financial implications are identified and reported. These metrics along with a collaborative team culture can create an innovative environment focused on solutions to eliminate root causes of recurring process problems. The RCA process improves trust between all stakeholders by shifting the focus from individuals causing the issue to allowing individuals to have a voice in the solution. Join Jeremy and gain insight on how to become more business oriented in providing valuable data to your organization to drive improvement and innovation.


Resources « QAI QUEST 2016

qaiquest.org [cached]

Root Cause Analysis - Making decisions with Jeremy Berriault from Manulife Financial with Jeremy Berriault
Jeremy Berriault has been in the testing discipline for over 20 years within the Canadian Banking industry. He is currently the Director of the Quality Assurance Center at Manulife Financial, Group Functions Division. He is responsible for QA processes, job families and QA training curriculum across the enterprise. Jeremy holds an MBA, completing a research project on the attitudes and views business and testing groups have for each other as part of his master's program. His research provided reasoning as to why each group would think the way they do and solutions to help resolve issues.


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