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American Cancer Society Inc
250 Williams Street Nw
The American Cancer Society combines an unyielding passion with more than a century of experience to save lives and end suffering from cancer. As a global grassroots force of more than three million volunteers, we fight for every birthday threatened by ev...
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Chief Information Officer
American Cancer Society
Chief Information Officer
Chief Information Officer Jay Ferro is responsible for the people, strategy and operations of the global information technology of the organization.
is a recognized technology leader, known for creating and executing strategic visions to achieve business goals.
Ferro joined the Society in 2012, bringing a deep personal connection to the fight against cancer.
In 2007, he
founded the nonprofit group Priscilla's Promise
, in honor of his
late wife, who died from cancer.
Priscilla's Promise raises funds for cervical cancer education and research; Ferro currently serves as the group's executive director.
Prior to joining ACS, Ferro served as senior vice president and chief information officer for AdCare Health Systems.
He spent the previous seven years at AIG (American International Group), most recently as vice president and chief information officer for AIG Aviation.
Known as a thought leader in the information technology arena, Ferro
is a frequent guest speaker and panelist, both in Atlanta and nationwide.
Recognized for his accomplishments, Ferro was selected as Georgia CIO of the Year in 2011, and he is currently serving as chair for the Georgia CIO Leadership Association.
In addition to his work with Priscilla's Promise, in 2011, he was elected to the board of directors for TechBridge, an Atlanta-based nonprofit that helps other nonprofits use technology to improve their capability to serve the community.
Ferro earned both his BA in political science and his MBA from the University of Georgia.
continues to be involved with his
alma mater, both as a mentor for young alumni and as a member of the alumni board of directors for the Terry College of Business
Ferro lives in the metro Atlanta area with his
CIO Jay Ferro says the move ...
CIO Jay Ferro says the move will help the organization suggest events and make other recommendations to donors and volunteers.
American Cancer Society CIO Jay Ferro
"If they log into Relayforlife.org as a team participant, chances are they interact with us in other ways," Ferro
"We didn't want them to have multiple accounts to interact with us."
in 2014 began using Gigya's
single sign-on software, which allows members to log in, with Facebook and Google credentials, to access Cancer.org, Relayforlife.org and other sites.
The software collects and normalizes member data during and after registration, consolidating multiple identities and assembling clean digital dossiers of each member.
says this helped ACS gain a "single source of truth" about members, including the more than 2 million user registrations who joined after Gigya
was rolled out.
is trying to offer a customer experience on par with that of Amazon
or Netflix, which make personalized content recommendations based on consumers purchasing and viewing histories.
evaluated several products in the market but Gigya
"rose to the top," largely because it put the customer at the forefront of its user experience.
The company was also transparent about what the product could and couldn't do, and it placed a great emphasis on security.
, who is building a new CRM system and is redesigning the ACS mobile application and Cancer.org website, says Gigya
has become a powerful enabling technology for the organization.
"We think our product, in that we want to end cancer as a world health problem, is super compelling," Ferro
Top 100 Most Social CIOs on Twitter 2016
Jay Ferro, American Cancer Society - @jayferro
"The Women of the Year program ...
"The Women of the Year program presents a tremendous opportunity to acknowledge the progress being made by Georgia's business women in the technology field, and emphasizes WIT's mission to serve as passionate advocates for the development of women in science, technology, engineering and math (STEM) careers," said Jay Ferro, 2012 Women of the Year co-chair.
Ferro serves as chief information officer for the American Cancer Society.