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Last Update

2016-04-25T00:00:00.000Z

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Mr. Jamie Buckley T.

Vice President, Customer Service and Support

Ooma Inc

Direct Phone: (925) ***-****       

Email: j***@***.com

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Ooma Inc

1880 Embarcadero Road

Palo Alto, California 94303

United States

Company Description

Founded in 2004, Ooma creates new communications experiences for small businesses and consumers. Its smart platform serves as a communications hub, which offers cloud-based telephony and other connected services. Ooma combines PureVoice HD call quality an ... more

Find other employees at this company (195)

Background Information

Employment History

President

Card Kingdom

Senior Vice President

Providian Financial Corporation

Senior Executive Positions

Bank of America Corporation

Director, US Telesales

Apple Inc.

Affiliations

Board Member
Debt Resolve Inc

Board Member
First Performance Corp

Web References (15 Total References)


Jamie Buckley , , , VP ...

investors.ooma.com [cached]

Jamie Buckley , , , VP Customer Service

Jamie Buckley has more than 20 years experience in the technology and financial services sectors and has held senior executive positions at Apple Inc., Bank of America, and Providian. At Apple, Buckley led the telesales division for the Online Store where he increased revenue from $236M to $487M over a two-year period. He was instrumental in developing an ancillary sales channel that produced triple-digit growth in the iPod and AppleCare product lines. Mr. Buckley was previously the Senior Vice President of Sales & Service at Providian and helped fuel the aggressive portfolio growth increasing assets under management from $700 million to $26 billion. He also led the customer contact areas and managed 2,200 people at 8 locations, across 5 states. Previous experience includes customer-facing leadership roles at Citibank and Bank of America, where he managed Customer Service for the credit card division. Buckley has written and published two books on customer service and sales, "Customer Magic," and "Customer Magic Two".


Jamie ...

ca.ooma.com [cached]

Jamie Buckley

...
Jamie Buckley
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Jamie Buckley est riche d'une expérience de plus de 20 ans dans les secteurs financier et technologique et il a occupé des postes de cadre supérieur chez Apple Inc, Bank of America et Providian. Chez Apple, M. Buckley a dirigé le Service de télévente pour la boutique en ligne; grâce à lui, les bénéfices sont passés de 236 millions $ à 487 millions $ en deux ans. Il a joué un rôle décisif dans le développement des canaux de ventes auxiliaires qui a entrainé une croissance à trois chiffres des gammes de produits iPod et AppleCare. Avant de joindre l'équipe Apple, il a été vice-président principal des ventes et services chez Providian où il a participé à la croissance substantielle du portefeuille en augmentant les actifs sous gestion de 700 millions $ à 26 milliards $. Il a également dirigé les services à la clientèle et géré 2 200 employés dans huit centres, dans cinq États différents. Il a occupé des postes de dirigeant en contact direct avec la clientèle chez Citibank et Bank of America, où il a géré le service à la clientèle pour la division des cartes de crédit. M. Buckley a écrit et publié deux livres consacrés aux ventes et au service à la clientèle : «Customer Magic» et «Customer Magic Two».


Jamie Buckley , , , VP ...

investors.ooma.com [cached]

Jamie Buckley , , , VP Customer Service

Jamie Buckley has more than 20 years experience in the technology and financial services sectors and has held senior executive positions at Apple Inc., Bank of America, and Providian. At Apple, Buckley led the telesales division for the Online Store where he increased revenue from $236M to $487M over a two-year period. He was instrumental in developing an ancillary sales channel that produced triple-digit growth in the iPod and AppleCare product lines. Mr. Buckley was previously the Senior Vice President of Sales & Service at Providian and helped fuel the aggressive portfolio growth increasing assets under management from $700 million to $26 billion. He also led the customer contact areas and managed 2,200 people at 8 locations, across 5 states. Previous experience includes customer-facing leadership roles at Citibank and Bank of America, where he managed Customer Service for the credit card division. Buckley has written and published two books on customer service and sales, "Customer Magic," and "Customer Magic Two".


Jamie ...

ca.ooma.com [cached]

Jamie Buckley

...
Jamie Buckley VP Customer Service
Jamie Buckley has more than 20 years experience in the technology and financial services sectors and has held senior executive positions at Apple Inc., Bank of America, and Providian. At Apple, Buckley led the telesales division for the Online Store where he increased revenue from $236M to $487M over a two-year period. He was instrumental in developing an ancillary sales channel that produced triple-digit growth in the iPod and AppleCare product lines. Mr. Buckley was previously the Senior Vice President of Sales & Service at Providian and helped fuel the aggressive portfolio growth increasing assets under management from $700 million to $26 billion. He also led the customer contact areas and managed 2,200 people at 8 locations, across 5 states. Previous experience includes customer-facing leadership roles at Citibank and Bank of America, where he managed Customer Service for the credit card division. Buckley has written and published two books on customer service and sales, "Customer Magic," and "Customer Magic Two".


Jamie Buckley , , , VP ...

investors.ooma.com [cached]

Jamie Buckley , , , VP Customer Service

Jamie Buckley has more than 20 years experience in the technology and financial services sectors and has held senior executive positions at Apple Inc., Bank of America, and Providian. At Apple, Buckley led the telesales division for the Online Store where he increased revenue from $236M to $487M over a two-year period. He was instrumental in developing an ancillary sales channel that produced triple-digit growth in the iPod and AppleCare product lines. Mr. Buckley was previously the Senior Vice President of Sales & Service at Providian and helped fuel the aggressive portfolio growth increasing assets under management from $700 million to $26 billion. He also led the customer contact areas and managed 2,200 people at 8 locations, across 5 states. Previous experience includes customer-facing leadership roles at Citibank and Bank of America, where he managed Customer Service for the credit card division. Buckley has written and published two books on customer service and sales, "Customer Magic," and "Customer Magic Two".

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