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This profile was last updated on 1/31/16  and contains information from public web pages and contributions from the ZoomInfo community.

Mr. Jamie T. Buckley

Wrong Jamie T. Buckley?

Vice President of Customer Servic...

Phone: (925) ***-****  
Email: j***@***.com
Ooma Inc
1880 Embarcadero Road
Palo Alto , California 94303
United States

Company Description: Founded in 2004, Ooma creates new communications experiences for small businesses and consumers. Its smart platform serves as a communications hub, offering...   more
Background

Employment History

Board Memberships and Affiliations

15 Total References
Web References
Jamie Buckley , , , VP ...
investors.ooma.com [cached]
Jamie Buckley , , , VP Customer Service
Jamie Buckley has more than 20 years experience in the technology and financial services sectors and has held senior executive positions at Apple Inc., Bank of America, and Providian. At Apple, Buckley led the telesales division for the Online Store where he increased revenue from $236M to $487M over a two-year period. He was instrumental in developing an ancillary sales channel that produced triple-digit growth in the iPod and AppleCare product lines. Mr. Buckley was previously the Senior Vice President of Sales & Service at Providian and helped fuel the aggressive portfolio growth increasing assets under management from $700 million to $26 billion. He also led the customer contact areas and managed 2,200 people at 8 locations, across 5 states. Previous experience includes customer-facing leadership roles at Citibank and Bank of America, where he managed Customer Service for the credit card division. Buckley has written and published two books on customer service and sales, "Customer Magic," and "Customer Magic Two".
Jamie ...
ca.ooma.com [cached]
Jamie Buckley
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Jamie Buckley
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Jamie Buckley est riche d'une expérience de plus de 20 ans dans les secteurs financier et technologique et il a occupé des postes de cadre supérieur chez Apple Inc, Bank of America et Providian. Chez Apple, M. Buckley a dirigé le Service de télévente pour la boutique en ligne; grâce à lui, les bénéfices sont passés de 236 millions $ à 487 millions $ en deux ans. Il a joué un rôle décisif dans le développement des canaux de ventes auxiliaires qui a entrainé une croissance à trois chiffres des gammes de produits iPod et AppleCare. Avant de joindre l'équipe Apple, il a été vice-président principal des ventes et services chez Providian où il a participé à la croissance substantielle du portefeuille en augmentant les actifs sous gestion de 700 millions $ à 26 milliards $. Il a également dirigé les services à la clientèle et géré 2 200 employés dans huit centres, dans cinq États différents. Il a occupé des postes de dirigeant en contact direct avec la clientèle chez Citibank et Bank of America, où il a géré le service à la clientèle pour la division des cartes de crédit. M. Buckley a écrit et publié deux livres consacrés aux ventes et au service à la clientèle : «Customer Magic» et «Customer Magic Two».
Jamie Buckley , , , VP ...
investors.ooma.com [cached]
Jamie Buckley , , , VP Customer Service
Jamie Buckley has more than 20 years experience in the technology and financial services sectors and has held senior executive positions at Apple Inc., Bank of America, and Providian. At Apple, Buckley led the telesales division for the Online Store where he increased revenue from $236M to $487M over a two-year period. He was instrumental in developing an ancillary sales channel that produced triple-digit growth in the iPod and AppleCare product lines. Mr. Buckley was previously the Senior Vice President of Sales & Service at Providian and helped fuel the aggressive portfolio growth increasing assets under management from $700 million to $26 billion. He also led the customer contact areas and managed 2,200 people at 8 locations, across 5 states. Previous experience includes customer-facing leadership roles at Citibank and Bank of America, where he managed Customer Service for the credit card division. Buckley has written and published two books on customer service and sales, "Customer Magic," and "Customer Magic Two".
Jamie ...
ca.ooma.com [cached]
Jamie Buckley
...
Jamie Buckley VP Customer Service
Jamie Buckley has more than 20 years experience in the technology and financial services sectors and has held senior executive positions at Apple Inc., Bank of America, and Providian. At Apple, Buckley led the telesales division for the Online Store where he increased revenue from $236M to $487M over a two-year period. He was instrumental in developing an ancillary sales channel that produced triple-digit growth in the iPod and AppleCare product lines. Mr. Buckley was previously the Senior Vice President of Sales & Service at Providian and helped fuel the aggressive portfolio growth increasing assets under management from $700 million to $26 billion. He also led the customer contact areas and managed 2,200 people at 8 locations, across 5 states. Previous experience includes customer-facing leadership roles at Citibank and Bank of America, where he managed Customer Service for the credit card division. Buckley has written and published two books on customer service and sales, "Customer Magic," and "Customer Magic Two".
Jamie Buckley , , , VP ...
investors.ooma.com [cached]
Jamie Buckley , , , VP Customer Service
Jamie Buckley has more than 20 years experience in the technology and financial services sectors and has held senior executive positions at Apple Inc., Bank of America, and Providian. At Apple, Buckley led the telesales division for the Online Store where he increased revenue from $236M to $487M over a two-year period. He was instrumental in developing an ancillary sales channel that produced triple-digit growth in the iPod and AppleCare product lines. Mr. Buckley was previously the Senior Vice President of Sales & Service at Providian and helped fuel the aggressive portfolio growth increasing assets under management from $700 million to $26 billion. He also led the customer contact areas and managed 2,200 people at 8 locations, across 5 states. Previous experience includes customer-facing leadership roles at Citibank and Bank of America, where he managed Customer Service for the credit card division. Buckley has written and published two books on customer service and sales, "Customer Magic," and "Customer Magic Two".
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